Thank you for rating this theatre!

User rating: 2.41 Read Reviews | Rate Theatre

1100 Pembroke E., Pembroke, ON K8A 6Y7

613-735-8318 | View Map


2.41 / 5

User rating: 2.41

Based on 107 votes and 94 reviews



  • General Experience User rating: 2.53271028037383
  • Concession User rating: 2.19191919191919
  • Cleanliness User rating: 2.44117647058824
  • Theatre Presentation User rating: 2.2970297029703
  • Customer Service User rating: 2.6

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 61 to 70 of 94

April 03, 2015

Very outdated theatre, You can hear the movie playing in the theatre next door. They don't have debit when buying snacks it smells like old stale butter everywhere seats don't even have cup holders the lady who you buy your tickets from is not friendly at all. the place needs a good clean. You know when you go to the movies and you get all excited when you see the theatre ? Yeah , doesn't happen here.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

outdated, over priced and unpleasant

March 22, 2015

Only game in town only reason they are still around.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Not impressed, will not be going back!

February 27, 2015

Lady in the ticket box had poor customer service. I told her 2 children and 1 adult. She charges for 1 adult sees my children and tells me I did not say I had children! The young boy in the concession stand was very nice though. Some seats were stained and could use a shampoo and one cup holder my boy noticed had no bottom. There goes somebody's $4 drink! I wanted to email the owner with my complaints about poor customer service and let him know but they don't seem to provide email contact. I read a lot of negative comments on the social sites in regards to this theatre, unfortunately what I read most was true in regards to my family's experience. Don't see myself going back.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

February 17, 2015

It's just fine for a small town theatre! No need to complain:)

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Theatre needs upgrading

February 08, 2015

Very friendly staff, theatre was clean but in need of repair/upgrade. We could hear the other movie in the next room all throughout ours. Seats were uncomfortable. The concession area wasn't well stocked (candy section was almost empty!) and my popcorn was cold and oily - don't want to sound all negative but that's really how it was. Overall, it's a very friendly country theatre, great service but the entire place is in desperate need of a facelift. I suggest you go out for pizza before going and skip the concession stand.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

High prices, bad quality;captive audience

January 24, 2015

Notice how people leaving negative reviews talk about the quality of the theatre and their experience and the people leaving good reviews just bash and name call the people leaving bad reviews? Very classy, makes your opinion not really that valid. Like everything in this area the theatre caters to a captive audience. They over charge because they can get away with it. It's not a crime but as mentioned numerous times the owners clearly care only about money and put very very very little into the quality and presentation of the place. It has an epic run down and dingy feeling. Nothing will change until they have competition or people stop going and force them to up grade. I don't see that happening. The good news is, at least in the summer time, we have a great drive inn.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

bad but only cinema in the area

January 21, 2015

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Reason for high prices

January 15, 2015

If you people knew what the owners of this theatre Paid for rent, you would understand why they charge What they do. Rents in that mall are astronomical . Believe me.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Not worth it!!

January 09, 2015

Way overpriced!! Seating is not comfortable, the service was horrible! Never again..next time we will take the drive to kanata

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Very Dissapointing New Years Day!

January 05, 2015

The website and the phone message both say that the theater is open for afternoon and evening shows. We arrived at the theater for the 1:30 showing of The Hobbit, along with a parking lot full of other customers, and there was a sign on the door that the theater was open only for evening shows. Very poor customer service. Everyone was upset, and a lot of people, including us, had travelled from Petawawa to see the movie.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1
Change Location