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User rating: 1.99 Read Reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 101 to 110 of 146

Drive to Nanaimo....

April 04, 2015

It's true about the dirty screen....the nasty seats and people eating BK or whatever in there. Honestly If you want to see a good movie and spend the bucks to go....avoid this place all together and head to the Theatre in Nanaimo. Way better sound....excellent screen and comfortable seating. To the owner..... WTF is wrong with you?

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

embarrased to invite visiting friends to a movie

March 24, 2015

I guess being the only theatre we have in Courtenay..you can let it go to ruin. It is dirty and the auditorium is smelly the seats are worn out. C'mon make it a feel good outing for us to take in a movie

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

Only game in town

March 16, 2015

I go out to the show a lot. I wish this theatre was more comfortable. There are a number of seats that are close to being broken. And the rest are not comfortable. But there are no other theatre to go to.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

most uncomfortable theater I've ever been in.

March 06, 2015

The seats are all broken and have next to no cushion. The floor was sticky and disgusting. Not cool at all. Considering our theatre is only 15 or so years old this is pretty sad. I was at a high rated movie where you need to be with an adult or be one and there were teens in there and no adult. People are bringing in sushi and burgers. This just disgusts me. I will not return until this is cleaned up. Horrible. You should be ashamed.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Time for new seats!

February 19, 2015

The seats are horrible. I spoke to the general manager he told me to speak with the owner!! You charge enough for movies and concessions that new foam for seats can easily be afforded. You've made a lot of money of the backs of the Comox Valley patrons. How about a rewarding experience of comfortable and clean modern seats??

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Could do so much better

February 11, 2015

You have failed to notice that many of your clients prefer films that are character driven and appeal to persons over the age of 16. The Comox Valley is home to many persons with intelligence, a decent income, and to whom live cinema is preferable to images on the home screen. We also like good coffee and decent snacks. Also, we prefer a clean cinema (including the screen), with comfortable seats and a working sound system. Remember us when you book your screens.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Needs to be torn down or re-modeled

January 15, 2015

is a shame, Courtenay deserves a better theatre for what you are charged for tickets. The owners should bring their own families and sit thru a 2 hour movie. Screens are dirty and sound is a issue at times. 3D Movies are very dark projected and should be brighter projected on screen. The Rialto just needs a big upgrade. But the staff are nice and friendly and try their best. I also tend to go out of town to better theatres in Nanaimo to truly enjoy the big screen movie experience. For sure if its a 3D. But I wish we had same in quality of theatre in town as elsewhere. When friends or family come into town I am embarrassed to take them there in its present condition.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

what a dump this place has become

January 11, 2015

Seats very uncomfortable not enough staff to have the ticked booth open buy ticket at popcorn counter Very Dirty $12.00 for a small btl coke and a medium Dry very old popcorn what a joke if i could give it no stars that would be good

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst theatre on the island

January 08, 2015

get some upgrades, like new chairs, new audio system etc. and you will get more customers. It's by far the worst movie theatre I have ever been to

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Get new seats and makeover

January 03, 2015

Would love to go to the movies more often as I can't handle The shitty seats.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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