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User rating: 1.99 Read Reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 111 to 120 of 146

Dreadful....only gave one star because I couldn't put a NEGATIVE number of them!

December 29, 2014

Took our granddaughters on December 27th, ordered a latte, told might not have enough milk but wait....there was a carton sitting ON THE COUNTER opened that they used...how long was it on the counter???? Girl did not know what she was doing, had to wait for someone to help. Then seated at the back of the theatre the dreadful smell of urine, the uncomfortable seats, this was a dreadful experience...no wonder many people we know warned us not to go there, but we didn't have time to drive to Campbell River or Nanaimo. Very sad for our beautiful valley to have such a run down theatre!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

December 15, 2014

This theatre is old and needs renovations. Seats are hard and uncomfortable . Seats should be move graded. We need a theatre like the one in Nanaimo. With the Comox Valley getting bigger, more people would come to the theatre if it was upgraded.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Not a good theater

November 21, 2014

we love to go out and see a movie....but going to the Rialto is a bad experience every time. Dirty screen, dirty floors, real dirty bathrooms. It is over priced for seeing a movie. You can buy a case of popcorn for the price of a small bag. what's with all the broken run down uncomfortable seats???? come on owners....fix this place up.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Lousy service

November 08, 2014

Can't keep up to popcorn demand

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

cheapest..full of kernels

October 18, 2014

Drive to Nanaimo or Campbell River as the seats are so uncomfortable that me and my friends can't stand sitting in them. Time for a revamp in my opinion....

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

BEDBUGS

September 23, 2014

First time, thought it was a fluke, second time, no mistaking it Bedbug bites. It's not surprising, they are in Value village and a few hotels in town. Hope they treat it and dog test it.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

needs new seats !!!!!!!!!

September 11, 2014

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

You need to renovate.

August 27, 2014

dirty spotty screens, bad sight lines with floors that are not raked, seats that are broken or filthy dirty or both, dirty sticky floors

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Most uncomfortable theatre I've ever been

July 31, 2014

Get some new seats owners!

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

worst seats needs upgrade

June 24, 2014

needs you guessed it new seats

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2
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