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User rating: 3.23 Read Reviews | Rate Theatre

801 Kanata Ave., Kanata, ON K2T 1E7

613-599-5500 | View Map


3.23 / 5

User rating: 3.23

Based on 46 votes and 39 reviews



  • General Experience User rating: 3.23913043478261
  • Concession User rating: 2.82926829268293
  • Cleanliness User rating: 3.35555555555556
  • Theatre Presentation User rating: 3.46666666666667
  • Customer Service User rating: 3.24444444444444

 

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Theatre Reviews

Showing 31 to 39 of 39

Worst sound ever!

November 12, 2014

We watched Interstellar yesterday. the movie was great but we would probably enjoy it more if the sound wasn't so bad. At the most dramatic moments the sound was so LOUD and screachy that it was almost impossible to bear!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Good chairs, good layout, lots to choose from

September 21, 2014

Always enjoy this theatre, like the layout, seating and staff is generally good, helpful and sufficient to make queue waits short.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Never any issues with this theatre

September 04, 2014

Biggest selection of movies in Ottawa. IMAX, etc - theatres are good, seats are comfy. I usually buy my tickets in advance - I've never had an issue or needed customer service.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

COMPLETE DISASTER

May 22, 2014

We were sent to the wrong theatre, forced to watch over 30 minutes of previews only to discover it was the wrong movie. Thanks to the duration of the previews there was no chance of catching the movie we originally requested and any other flicks of potential interest. The icing on the cake was the manager's complete lack of personality and willingness to make any form of concession. She did not seem to understand or grasp that largely due to staff or computer negligence the end result was a highly negative customer experience that this customer is not likely to forget anytime soon.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Kanata 24

April 29, 2014

Generally less expensive than alternatives. (especially on Costco movie ticket deal) Free refills on large drinks and popcorn. concession prices low compared to other theaters with deals that focus less on getting you to buy candy you otherwise would not have. OK seats made better by arms that fold up. Staff occasionally make mistakes due to inexperience but regardless of this will fix the issue and behave in a friendly and helpful manner. No DDR machine in arcade. Clean, good presentation, good sound.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great place

April 25, 2014

Great place, love the seats, fold up arms! Not 100% sound proof but an overall excellent theater

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

why did amc have to get bought out!

February 12, 2014

This movie theatre went from one of the best i've ever been to to the absolute worst. There call line is completley useless and messed up and there website is just as bad. But the worst thing of all is the fact that the movie theatre doesnt even open until 4:00. What ever happened to people who liked to see an early movie during the day? so frustrating and so disapointed with landmark cinemas. i want amc back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Friendly atmosphere :)

July 18, 2013

Everything there is pretty good, food isn't bad, it's over priced but that's just because the theater only makes money off the concession. The money from ticket sales goes to the box office so it's understandable. Most of the staff are nice and know what they are doing, some of them are a bit rude but overall people are nice.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Good Theatre, Horrible Prices!

July 14, 2013

Good theatre, no issues there. Concession prices are stupid, as are most theatres these days! You pay more for food...than you do your movie. Guess popcorn seeds are more expensive than people think!!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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