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User rating: 3.23 Read Reviews | Rate Theatre

801 Kanata Ave., Kanata, ON K2T 1E7

613-599-5500 | View Map


3.23 / 5

User rating: 3.23

Based on 46 votes and 39 reviews



  • General Experience User rating: 3.23913043478261
  • Concession User rating: 2.82926829268293
  • Cleanliness User rating: 3.35555555555556
  • Theatre Presentation User rating: 3.46666666666667
  • Customer Service User rating: 3.24444444444444

 

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Theatre Reviews

Showing 1 to 10 of 39

Stressful.

November 20, 2021

Sound is deafeningly loud. Recliner seats are ridiculous—ok if you want to lie back but annoying that if you don’t your feet don’t touch the floor. Online booking system is confusing and does not show clearly where your seats are in relation to the aisle. We used to enjoy going here because of the location and good selection of movies, but honestly we’ve kind of stopped going because we find it so unpleasant.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

deafening sound level...louder than the old disco sound

November 01, 2021

sound so loud it is uncomfortable and my wife and I are hearing impaired using no hearing aids.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

If your kids just got his covid vaccine

October 08, 2021

Denied entry because if you get your 11 vaccinated as soon as is legally possible and there has not been enough time for them to have their second vaccine ie 4 weeks between they will send you packing. My unvaccinated 10 year old allowed in no problem!!! Will be boycotting This place for a while. I am fully on board with vaccines but they need to change this policy for kids who are just getting their vaccines.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Over priced concession and unappetizing popcorn area.

September 13, 2019

Concession area always littered with popcorn and the popcorn viewing area filthy and disgusting. Not the least bit hygienic or workplace safe on grease covered floors.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Horrible Updates

July 03, 2019

Will never purchase popcorn here ever again. Popcorn is now a self serve behind a glass door and it's completely unsanitary. And behind those doors, where they fill up the bags, is a complete mess....popcorn everywhere. Prices for snacks are laughable they're so high! When you book tix online you can never tell where the aisle is, in the smaller theatres, and we always end up near the wall. You'd thinking reserving seats 1 and 2 would put you on an aisle but nope...only in some of them. And if you end up near the wall you're sitting side so far right to the screen. Hate it...we go to our favourite now... Cineplex...large theaters and Scene points a d popcorn served by a human!

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Crappy setup

February 16, 2019

Wow. Popcorn is available is glass cases like pop. Except the pppcorn is open bag where anybody can pick at it or sneeze on it. No longer health and safety conscious. Will not return unless they fix the popcorn service issue.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

AWESOME seating. Best movie selection.

January 09, 2019

Made a special trip to Landmark to see a film that no other theatres in town were showing. My heart dropped when bought my tickets and I saw the electronic seating plan for my movie to pick seats. Such a small theatre! Thunk I. But when I entered the room and saw the amazing seating (big comfy recliners) I was hooked. This is the only theatre I want to go to in Ottawa from now on.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Set up disgusting!

December 27, 2018

New set up for popcorn is disgusting! They do not have the popcorn behind the counter anymore. It is premade and put on shelves behind doors.while I was standing there one woman sneezed and coughed all over all the popcorn then two kids put their dirty fingers in a couple bags before mom noticed and stopped them. You can not get butter in the middle anymore. Needlessly to say I did not get any popcorn for my movie. Will never go back !!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Ottawa

October 25, 2018

Great Theatre in Kanata

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Sick of no urinal dividers. public spectacle right from the entrance to use services.

October 15, 2018

Get a 2 liter pop and no privacy in the slightest in requiring relief facilities. Really people? Not impressed!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3
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