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User rating: 1.99 Read Reviews | Rate Theatre

2655 Cliffe Ave., Courtenay, BC V9N 2L8

250-338-5502 | View Map


1.99 / 5

User rating: 1.99

Based on 157 votes and 146 reviews



  • General Experience User rating: 1.87898089171975
  • Concession User rating: 1.89041095890411
  • Cleanliness User rating: 1.8843537414966
  • Theatre Presentation User rating: 1.92307692307692
  • Customer Service User rating: 2.36

 

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Theatre Reviews

Showing 81 to 90 of 146

Don't bother

February 29, 2016

What can be said that hasn't been said already? Terrible seats, dirty all around, curt employees, lousy food (how can you screw up popcorn?) and management that obviously couldn't care less since they have the only theatre in town - shameless. Don't bother - spend the time/money and drive to either Nanaimo or Campbell River. Will never return.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Horrible Horrible Theatre

February 24, 2016

Now this theatre wouldn't be so lousy if they were a discount theatre. But they're not. They charge the same price as a modern stadium style Cineplex which is basically just ripping people off and robbing them because they are the only game in town. The popcorn is totally stale half the time, the layout sucks, and the least they could do is offer cheaper drinks and candy, but they don't. A big "Screw You!!!" shout out to these guys.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Worst seats in nato

February 20, 2016

Dated building; terrible screens; average sound; gross concession; and the worst seats I have ever put my skinny butt on.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Management never responds

January 17, 2016

Wondering after so many horrible reviews why there's no response from the management /owner?

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

January 14, 2016

To get a ticket you have to line up at the concession stand there isnt a person in the ticket booth any more. The lobby is filthy. The seats are broken down and dangerous. The workers are surly. What a dump.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

So terrible!

December 30, 2015

I wish we still had other theatres in town. This is the worst theatre I've ever been in. It is run down, the seats are so uncomfortable and it's run terribly. Today was the worst theatre experience I've ever had. We bought our tickets ahead of time. When we arrived, the lines for concession were so long, which is expected because they were playing Star Wars. However, they were even worse because they didn't even have the box office open.. you had to buy tickets at concession. So, people that weren't even there to see Star Wars were late for their show because they had to wait in super long lines. I personally waited more than 40 minutes just to get snacks. I had to have my son wait in the theatre to save our seats or we may not had gotten some. The lines would have gone faster if they had box office open. I had people in front of me that weren't even buying tickets FOR THAT DAY. So many people left. I missed all of the previews (and lets face it, you gotta see the previews) and even missed the first few minutes of the movie. Oh, and they had no ice for the drinks. They also had the entire women's washroom closed, so there was a line for the handicapped washroom, too. I spent $41 for me and my son for this terrible theatre experience. I'll go to Campbell River next time I want to see a movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rip off

December 29, 2015

I don't like paying good money for a bad theatre experience. " The only theatre in town" line is getting old, same with " so happy to even have this theatre" It's simple: replace the seats, it's not that expensive to do. There are a lot of people in the Valley, it's time to vote with your wallets, not your mouths. Apparently the lack of response and respect towards your customers is how the owners feel.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Not even gonna try it!

December 20, 2015

We're new in town and off to Star Wars... after reading these reviews, we're off to Nanaimo! I am only writing this for the benefit of the theatre owner. Please invest in your theatre so we can all help keep the business in town!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

its good for a small town

December 20, 2015

Yes it's expensive for what ya get. But it is what it is. We do not live in a city so the old seats.. small screens is jus something people can complain abt but me.. I appreciate that we even have theater. I don't go often but happy to have the option. The theater could use a makeover sure. But it's good enough for now. It's average and thts not a bad thing as it could always be worse..

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

It's the only movie theatre in town

December 18, 2015

It's the only movie theatre in town so the owners have no competition, why should they bother to upgrade the facilities? if you want them to fix the dump, stop going to it!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3
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