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User rating: 2.44 Read Reviews | Rate Theatre

6455 MacLeod Trail SW, Calgary, AB T2H 0K4

403-212-8994 | View Map


2.44 / 5

User rating: 2.44

Based on 32 votes and 28 reviews



  • General Experience User rating: 2.375
  • Concession User rating: 2.37037037037037
  • Cleanliness User rating: 2.39285714285714
  • Theatre Presentation User rating: 2.62962962962963
  • Customer Service User rating: 2.44444444444444

 

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Theatre Reviews

Showing 11 to 20 of 28

Great Theatre in 2000

October 26, 2023

Cineplex has left this once state of the art theatre to decay. The outside is faded, dated, and hasn’t been painted in over 20 years. Chinook Centre owner Cadillac Fairview needs a new tenant for this space.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Needs Modernisation

January 14, 2018

This cinema needs a major overhaul. It is grubby and tatty. It is not kept clean. The decor is outdated and the lobby is uninspiring. Considering that it is in a more central part of Calgary this should be a flagship place of visual entertainment. The other Cineplex cinemas are much better. Also like all the cinemas here the staff checking the tickets need to be more aware of children sneeking into showings that are not suitable for their age. Many a time have we gone to see a film with adult content and there are young children watching. They are usually noisy and disruptive and some are even with their parents. Mention this to the attendant and you get a shrug back because they don’t care. Chinook is bad for this. They need to have attendants at each door to the auditorium really.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Entitled millenials at the concession

October 11, 2018

I was at the concession stand waiting in line. Two concession workers Raine and Kyle D. stood there talking to each other not serving anyone or asking if anyone needed help. Another cashier finally did usher me to his register. I mentioned to this cashier, "what's the matter with those two workers"? Got my popcorn and went to watch my movie. I was however impressed with the ticket taker, who was a young man with a disability. He was pleasant, direct and eager to take my ticket. Nice young man.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Charge way too much for fake butter

December 18, 2018

I was charged an extra $2.00 for topping they called butter. Then the topping leaked through the bag, staining my pants. What a shitty theater experience. Never going back.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Dirty and Dingy Theatre

June 12, 2023

We went here on Sunday, and the theatre itself is old and tired looking. The seats are terrible, and there is popcorn and food all over the floors. We definitely will not be going to this theatre again. We will stick with the Seton or Wast Hills Cineplex.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Full admission prices and 35 minutes of ads

January 06, 2020

Very disappointed, if you charge admission don’t run advertisements prior to screening. Are you really that greedy. Extra charge for butter. Maybe you could make the straws come out of a vending machine too

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Please hire a new cleaning co. that believes in "SOAP" with water!!

April 02, 2018

SOAP and water people. Hire a "great" cleaning co. The one you use now is slacking off SERIOUSLY!!!! YUCK !!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Money

September 17, 2017

What a dump,pay big dollars to see the movie It with my wife,cost way to much for popcorn and a pop with a tiny bag of m and m's Washrooms are filthy and staff are limited Waste of time and the movie is crap

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

They need Reno's done . .

June 17, 2019

Super dirty still popcorn from last movie on my seat ... and no recliners

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

July 22, 2016

not good services, everything is too slow concession services really bad too expensive

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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