Based on 25 votes and 19 reviews
Showing 1 to 10 of 19
Entitled millenials at the concession
October 11, 2018
I was at the concession stand waiting in line. Two concession workers Raine and Kyle D. stood there talking to each other not serving anyone or asking if anyone needed help. Another cashier finally did usher me to his register. I mentioned to this cashier, "what's the matter with those two workers"? Got my popcorn and went to watch my movie. I was however impressed with the ticket taker, who was a young man with a disability. He was pleasant, direct and eager to take my ticket. Nice young man.
Please hire a new cleaning co. that believes in "SOAP" with water!!
April 02, 2018
SOAP and water people. Hire a "great" cleaning co. The one you use now is slacking off SERIOUSLY!!!! YUCK !!
January 14, 2018
This cinema needs a major overhaul. It is grubby and tatty. It is not kept clean. The decor is outdated and the lobby is uninspiring. Considering that it is in a more central part of Calgary this should be a flagship place of visual entertainment. The other Cineplex cinemas are much better. Also like all the cinemas here the staff checking the tickets need to be more aware of children sneeking into showings that are not suitable for their age. Many a time have we gone to see a film with adult content and there are young children watching. They are usually noisy and disruptive and some are even with their parents. Mention this to the attendant and you get a shrug back because they don’t care. Chinook is bad for this. They need to have attendants at each door to the auditorium really.
Cineplex does Not accept their gift cards!
December 22, 2017
Have received a number of xmas gift cards from some friends purchased from grocery and drug stores. Wanted to purchase Chinook Cineplex ticket package that includes popcorn (about $40.00) in freebies etc . Went to Chinook they said I had to purchase the Christmas tickets direct from them. (Two ticket agents and a supervisor). Could not use their gift cards. if you are planning to purchase a Cineplex gift card buy it direct from Cineplex if you want the Xmas Cineplex freebies Chinook Theatre is great .
September 17, 2017
What a dump,pay big dollars to see the movie It with my wife,cost way to much for popcorn and a pop with a tiny bag of m and m's Washrooms are filthy and staff are limited Waste of time and the movie is crap
Excellent service all over.
July 25, 2017
no butter for popcorn for more than a month, dirty washrooms FOREVER
May 23, 2017
I have been going to this theatre for at least 10 years as I live almost next door. It obviously is bringing in money so why can they not hire staff to clean the washrooms? I know they have renos underway but no butter for the popcorn? WHAT????
Sound is painfully loud
March 26, 2017
Every time we go we find the sound is painfully loud. The base causes heart pain. The bathrooms are too dark and the toilette paper very cheap.
March 24, 2017
Hello, this a big theater place, they have limited washrooms to serve hundreds of visitors, and they are always dirty, they are so cheap to hire cleaning stuff, the theater is always dirty because the same employee who sells you popcorn is cleaning the washroom, managers can not do their job correctly, they are just moving around with their walkie talkie specially those girls hanging that walkie talkie on their waist they do nothing really, I think this theater need a good management team to watch other employees performance, and they need to hire employees for cleaning specially the always dirty washrooms!!!
November 23, 2016
when i phoned for information the robot op was of no use......Speak ENGLISH!