Based on 18 votes and 13 reviews
Showing 1 to 10 of 13
no butter for popcorn for more than a month, dirty washrooms FOREVER
May 23, 2017
I have been going to this theatre for at least 10 years as I live almost next door. It obviously is bringing in money so why can they not hire staff to clean the washrooms? I know they have renos underway but no butter for the popcorn? WHAT????
Sound is painfully loud
March 26, 2017
Every time we go we find the sound is painfully loud. The base causes heart pain. The bathrooms are too dark and the toilette paper very cheap.
March 24, 2017
Hello, this a big theater place, they have limited washrooms to serve hundreds of visitors, and they are always dirty, they are so cheap to hire cleaning stuff, the theater is always dirty because the same employee who sells you popcorn is cleaning the washroom, managers can not do their job correctly, they are just moving around with their walkie talkie specially those girls hanging that walkie talkie on their waist they do nothing really, I think this theater need a good management team to watch other employees performance, and they need to hire employees for cleaning specially the always dirty washrooms!!!
November 23, 2016
when i phoned for information the robot op was of no use......Speak ENGLISH!
September 02, 2016
The theater at Chinook is my least favourite in the city and I will do just about anything to avoid it. It is dirty, has very long lines and the best thing (not) is the escalator is always broken!!!! it is not a pleasant experience to go to this location. Feel bad for Scotia Bank to put their name on this theater.
July 22, 2016
not good services, everything is too slow concession services really bad too expensive
Been going their for 15 years.
August 29, 2015
LIke averyone one else, this place needs to add more people to keep pace with the volume of people over the weekend. The amount of people going overrides the amount of efficiancey at the concession, and the titcekt line. Even with online ticket sales, the automated ticket machines. During weekend on can wait 20 minutes during the weekend to see a movie. Sometimes if they even are able to get in. Great news for business, But eventually things will fall. The place now needs natural light as the darkness is depressing and the chairs in the waiting area needs to be updated and more is needed. The only thing which hasnt been kept up to date since the theatre opened is the amount of time waiting for burgers at that burger concession . 5 minutes waiting time with noone in line up to 20 minutes when there is a line. I left once cause the guy was serving his coworker which took him 6 minutes to serve. I believe in breaks and all that. But honestly if your waiting for fries, serve the next guest.
July 01, 2015
Too noisy and crowded area at entrance- dated style- rocking chairs push back on legs in Imax -not good. Sticky floors. Lounge area dirty and always closed.
Only show time is 10;10pm?!
January 18, 2015
I want to see Exodus with my son but it is only showing at 10:10pm. Who goes to a movie that late with their kids!!!! The least they could do is offer other times.
Good Theatre Overall
February 16, 2014
Been going on and off for years and the only real complaint I have is parking. As its in one of the busiest malls in Calgary you have a really hard time finding parking. I only go to this theatre if I have too.