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User rating: 3.32 Read Reviews | Rate Theatre

10 Dundas St. E, Suite 402, Toronto, ON M5B 2G9

416-977-9262 | View Map


3.32 / 5

User rating: 3.32

Based on 45 votes and 24 reviews



  • General Experience User rating: 3.4
  • Concession User rating: 2.80645161290323
  • Cleanliness User rating: 3.55882352941176
  • Theatre Presentation User rating: 3.53125
  • Customer Service User rating: 3.3125

 

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Theatre Reviews

Showing 11 to 20 of 24

Gone Down Since Cineplex Bought It

November 10, 2013

This used to be my favourite theatre but since it was bought by Cineplex, it has steadily declined. The popcorn sucks now (whoever AMC was using was by far better), theatres are often more dirty, and nobody is as friendly. Seems they just dont care anymore, but thats probably what happens when you own ever theatre in Canada, you don't need to worry, people will come anyway.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

June 17, 2015

getting old and starting to look shabby; needs new carpet, fix broken bathroom doors

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 0

Extremely noisy and uncomfortable chairs!

September 16, 2017

Why chairs in the auditorium #14 are making loud noise when people are moving in the sits? Please fix the springs in the back of the chairs in auditorium #14. The chairs may only squeak when you lean back, which is usually caused by too much tension where the spring's ends rub on the housing ends. To fix this, apply oil to the seat tension spring located inside the turn-knob housing.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

No air conditioning

June 04, 2014

I went to see a movie on Tuesday and the minute I walked in to the crowded theatre, I was like, It's so hot in here! About 2/3 of the way through the movie, I could barely breathe. I had to fan myself with that magazine they provide to keep from passing out. There was air in the rest of the complex, I don't know why they had no air in that particular theatre but it's enough to keep me from returning, I just kept hoping the movie would finish so I could leave and I was tempted to not even see the end and just leave.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

First time back in 3 years

November 12, 2013

My girlfriend and I went here on Monday for the first time in 3 years. Wow it has changed, but not for the better. So many digital displays now, and box office on first floor (where will they find the space when crowds are large). They had 4 box office cashiers but only one working in concession (there were 12 people in line in front of us - we eventually decided against buying something). Couldn't one more employee help in concession instead of box office? There was also no soap in the men's washroom and several lights were out. Maybe they are powering all those tvs in the lobby instead? Very disappointed.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

June 25, 2013

Great theatre. Comfortable and clean. Should change the sign in front to say 'Cineplex' instead of 'AMC'.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 0

higher priced VIP theatre - listings don't specify until you get to the theatre

January 23, 2015

Went to go to a movie here, got to the counter and was told the price is $18 or $19 because it was in a 'VIP' theatre. The listings don't specify which movies are playing in a regular theatre and which ones are in a so-called 'VIP' theatre. We decided not to go because that's too much money for a movie, and I don't want to go to a 'VIP' theatre. VIP is just a rip-off. Will not go back here until they separate the listings and make it clear up front which movies are playing in a more expensive theatre. CASH GRAB.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Cant believe how bad can a cinema get

December 21, 2015

Pros- Location Cons- Poor Sound(Pathetic) Food options are limited(and dont taste well) Really old carpets and lobbies - not well mantained

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Prepare to be "Underwhelmed"

February 12, 2014

Have been going to this theatre since it opened as an AMC Theatre..and as an AMC theatre, it was great! Location is ideal. They used to start movies before noon, so fitting in two movies in one day was the norm for a movie day out. Now...the hours have changed, the variety of movies has changed (not for the better) and the concession? Not worth visiting. Popcorn is disappointing, Nachos are diaappointing..pretzels are okay, but who wants that as your only option? Customer service? Bored teenagers who really could care less. Pick another theatre

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Popcorn sux

June 27, 2013

Popcorn sucks really bad.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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