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User rating: 3.31 Read Reviews | Rate Theatre

309 Rathburn Rd. W, Mississauga, ON L5B 4C1

905-275-3456 | View Map


3.31 / 5

User rating: 3.31

Based on 29 votes and 26 reviews



  • General Experience User rating: 3.62068965517241
  • Concession User rating: 3.13793103448276
  • Cleanliness User rating: 3.10344827586207
  • Theatre Presentation User rating: 3.48275862068966
  • Customer Service User rating: 3.20689655172414

 

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Theatre Reviews

Showing 21 to 26 of 26

Not great.

January 04, 2014

We only go here when we can't see a movie elsewhere in our area. Noisy and crowded. Seating not very comfortable. Floors often sticky.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Problems all around - MANAGEMENT: Please read these poor reviews

December 27, 2014

The seating, for the most part is good... usually comfortable... though some seats require attention. The floors... well as in the other reviews could require cleaning... The concession is the worst part of the experience... From now charging to get seasoning and paying for butter (which I know has become the standard = less value/pay more) but the concession is so very slow - not enough people working, employees talking in the background while there's a huge line up. If you want popcorn, etc. plan for an extra 10 or 20 minutes before show-time. The MANAGERS are of course to blame... uninterested staff much of the time, slow, though polite... it's frustrating for the movie goer and discourages a return (especially with big screen TVs, surround sound and blu-ray) and then to spend huge money to see a show with popcorn... only to face long line-ups and slow service and especially when the movie is about to start. Cineplex makes is a mental chore to go to the movies... having to fight bad memories and a mediocre experience (though the movie may be great). To MANAGEMENT: With a little effort and better managers all of these problems can be addressed. Too bad there's such a disconnect between movie goers and management. I don't know anyone who doesn't have similar complaints.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Floors are sticky and dirty

July 27, 2018

The floors in the theatres are sticky and dirty. The first stall in the women's bathroom has been locked for the past 2 weeks. How about fixing it!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

This Place Needs A Makeover

July 21, 2013

Seats are so old that all the cushions are worn out making for an extremely uncomfortable movie watching experience

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Poor/ Filthy

November 10, 2014

Dirty seats and floors. Garbage strewn all over the floor- no one cares.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

August 18, 2013

Time this cinema had its seating restored. Very shoddy and just as well you are always in the dark. Staff are poorly trained and found it necessary on more than one occasion to call a member of staff to close cinema doors as noise from the auditorium was disturbing while the movie was showing. Try to avoid this cinema.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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