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User rating: 3.31 Read Reviews | Rate Theatre

309 Rathburn Rd. W, Mississauga, ON L5B 4C1

905-275-3456 | View Map


3.31 / 5

User rating: 3.31

Based on 29 votes and 26 reviews



  • General Experience User rating: 3.62068965517241
  • Concession User rating: 3.13793103448276
  • Cleanliness User rating: 3.10344827586207
  • Theatre Presentation User rating: 3.48275862068966
  • Customer Service User rating: 3.20689655172414

 

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Theatre Reviews

Showing 11 to 20 of 26

Nice Paint Job.. Now Clean the inside please!

June 29, 2013

Okay I get it you want me to try a "combo". Very annoying hapit of these concession people. Yes I know you make all your money on this stuff. Theatre is starting to show its age. A nice paint job on the outside helps. Crazy with kids & teens. Presentation is good, the seats could probably use a steam cleaning. Having washrooms upstairs would help.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Please replace the seats!

April 23, 2015

I'm sure this theatre must be almost 20 years old & some of the seats feel like it. I had to move twice as both seats were compressed ... I can't imagine what they look like with the lights on.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Seats Are Bad

September 26, 2015

I like this theatre but boy are the seats bad. I am a small person and I find them lacking in padding. Must be really horrible for big people. Please replace them!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

October 03, 2015

Wanted to watch "The WalK." Sat through 10 minutes of commercial, remembering I just paid &19.50, and then another 6 minutes of previews, and then when the movie finally started the movie was a regular movie being shown in an Imax theatre. Almost half of the top of the screen wasn't being used. Left with a refund.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Nice but...

January 10, 2017

I like this theatre and have been going there for several years, but the seats in the theatres really need to be replaced....the stuffing has seen better days.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

3-D show times versus regular presentations.

January 14, 2018

This theatre opened in 1997 and now belongs to Cineplex & in desperate need of a cleanup. Some of the seating in the theatres are disgusting, worn and lumpy. Washroom layout for the upper theatres probably should have been rethought, but there is not much you can do about that now. Parking is good. Because of a cut in staff at the ticketing booth & on a recent visit we had to wait for a concession attendant to solve a customers issue with ticketing, that was a pleasant five minutes wasted! & what’s the deal with 3-D show times versus regular presentations. Not everybody loves 3-D and by offering one show late in the afternoon for a regular presentation doesn’t do it. Yeah Cineplex UltraAvex, 3-D and other premium shows drive that ticket price up but you have done the movie goer a disservice by such monopolization tactics!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Passable

October 18, 2014

I agree with many of the comments with respect to the seating...it's pretty bad. In the theatres on the main floor, I have had to close the doors as staff does not (one of the comments speaks to this). Generally I find the theatre okay and staff are quite fine.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

IT WAS AWESOME I HATED IT SO MUCH

January 19, 2014

I WILL ALWAYS COMEBACK BECAUSE I HATED IT SO MUCH!

  • General Experience User rating: 5
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

Poor

September 09, 2013

Uncomfortable seating, consistently crowded entrance, and lack of washroom upstairs highlights.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

October 09, 2013

I like the theatre...never any issues other than noisy children, no washrooms upstairs. The comments about the seats are also correct.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3
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