Based on 45 votes and 36 reviews
Showing 1 to 10 of 36
January 07, 2020
I am pregnant and find it very uncomfortable to sit in this cinema for more than 20minutes... Very old, tight and horrible seats. This needs to be updated, sometimes companies need to look beyond just making profits and do the right things, this will eventually provide better experience and yield profits in the long run.. Popcorn is also very salty and dry!!!
I will come back to Avalon.
November 30, 2019
I will come back once Avalon has changed the seats to recliner seats. The current seats are not comfortable and old.
OLD, OLD, OLD
November 05, 2019
The seats are horrible and in dire need of updating. I've been to too many movies where the seats are broken, and they don't sit level, so you're sliding off the seat for the entire movie. I simply won't go to this cinema anymore!
The theatre with daytime showings all week
November 16, 2018
The Avalon remains my favourite theatre even with other cinemas getting new comfy seats. The shows starting from noon and going on through the afternoon are what I like
My arm hurts from the desintigrated un-padded arm rests
September 04, 2018
it is time to do a re-fit to all of the theatres as the arm rests are non-existent…..they hurt and leave small bruises on my forearms. need to have a concession person dedicated to '' TICKETS ONLY'' as the ticket person leaves toooooooo early...……. and leaves you to stand in the concession line and miss the previews before your movie. Assigned seat numbers SUCK, I got struck beside a stinker and had to cover my nose until there was an empty seat and boyyyyy did I move. SCRAP THE SEAT NUMBER SYSTEM..... it deserves a -10.
best in town
June 29, 2018
best in town for seating
No closed captioning.
April 05, 2018
A little more than two years ago I was told by the head office that closed captioning, similar to that of the Galaxy, was coming to the Avalon very soon. As of this date April 5/18 it still has not arrived. This means that even though you have excellent features it makes no sense for me to attend as I'm hearing impaired. And there are more and more with this problem every year. In my estimation it means you are missing out on a lot of sales. Purchasing tickets from the concession counter means waiting in line for longer than is reasonable. Looking at the past reviews it would appear they are getting far worse. I wonder why?!
Concession breakdown, patrons left hanging!
February 21, 2018
Computerized systems went down or froze. No communication by staff what was happening as over 100 of us stood in line and staff milled around looking confused for over 10 minutes. Good thing we pre-bought our tickets online because we never did get our snacks and almost missed the beginning of the movie - our whole reason for going! Very poor management to put sales over honesty with the customer. They need to step up the customer service and cleanliness...no matter how good the movie selection!!
Best movie selection in Nanaimo
October 06, 2017
Always has the best movies. Staff are great, very personable, even in the face of ongoing complaints regarding the extremely high concession prices. New reclining seats would make the theatre second to none.
Needs to be cleaner
April 15, 2017
Less stale popcorn