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User rating: 3.24 Read Reviews | Rate Theatre

Woodgrove Shopping Centre, 6631 North Island Highway, Nanaimo, BC V9T 4T7

250-390-5018 | View Map


3.24 / 5

User rating: 3.24

Based on 51 votes and 42 reviews



  • General Experience User rating: 3.29411764705882
  • Concession User rating: 3.08333333333333
  • Cleanliness User rating: 3.26
  • Theatre Presentation User rating: 3.19607843137255
  • Customer Service User rating: 3.38

 

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Theatre Reviews

Showing 31 to 40 of 42

Best seating arrangement !

December 08, 2014

Friendly people, nice new paint job and the best assortment of films 66% of the time. Way to go Avalon/Landmark.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

August 29, 2014

such friendly staff that go the extra mile!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Can't wait to watch another movie!

July 12, 2014

We had to escape the heat and we're sure glad we chose the Avalon. Everyone was so friendly and very helpful

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

expensive food like most theates

July 01, 2014

Otherwise generally good experience

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Manager is rather rude

June 15, 2014

The staff is kind the manager is rude and doesn't care about customer experience

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

popcorn is terrible and expensive

May 12, 2014

For what they charge for popcorn you would think they would serve better quality popcorn. The theater is not the cleanest especially the womens washroom.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Terrible Movies

February 21, 2014

never has quality movies at this theatre.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Never eat the crap you serve. Then again some people will eat anything

January 13, 2014

Why do you have the volume so high? It is ear splitting. Check the decibel count. Too many ads, I didn't pay to watch ads. I can get them on TV for nothing. Wake up you are going to lose out to on line movies

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Worst popcorn ever

December 31, 2013

Visiting and could not believe how badthe popcorn could be. The theater is not well maintained. Most of the doors in the women's washroom would not close or latch. And yet they still charge top rates. The seats were comfortable though. Sound was coming through from the neighboring theaters though.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Lacking Consistency

November 13, 2013

I have had great popcorn and popcorn I've had to return because the butter was rancid. I've even had a large bag that was half full with kernel crusties and bits and completely inedible. I just wish I could count on enjoying every aspect of the movie I'm going to watch.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3
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