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User rating: 2.51 Read Reviews | Rate Theatre

1500 Cranbrook St. N, Cranbrook, BC V1C 3S8

250-417-3288 | View Map


2.51 / 5

User rating: 2.51

Based on 79 votes and 72 reviews



  • General Experience User rating: 2.56962025316456
  • Concession User rating: 2.38461538461538
  • Cleanliness User rating: 2.33333333333333
  • Theatre Presentation User rating: 2.53246753246753
  • Customer Service User rating: 2.74025974025974

 

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Theatre Reviews

Showing 11 to 20 of 72

Supper Upgrades??

November 02, 2019

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Great Theatre

August 19, 2016

I have had great service & great popcorn every time I have been there! I am very glad that our small town has this theatre.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Excellent Customer service,

March 25, 2015

Such friendly and efficient staff.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

luv going to the show

February 02, 2015

The only thing that messes with good time at the movies are #1 cell phones #2 the large amount of pop that gets spilt every time someone try to put pop in cup holder no matter the size of the person that pop is going to be dumped that leaves wet seats and a messy floor!

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

It's a Decent Theatre

April 26, 2014

Don't listen to the whiners here. I've never had a bad experience at the Columbia Theatre. Considering where it is located, it is a good, decent theatre, and the best place within miles to watch a movie on the big screen. If you desire the generally superior amenities that big cities offer, move to a big city.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Welcomed improvements!

December 30, 2019

The new seats are spacious and have much more leg room. You select your seat now when you buy the ticket; not sure if the extra charge for the larger seats and tables in the two middle rows are worth it.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Anna is AWESOME

May 22, 2015

We come to the movies and Anna is always so helpful and nice. The kids at the concession good on you for getting out there and finding a job! Everyone has to learn and will get quicker with time. The night we went there was a trainee and she was very friendly and trying her best! Good job Columbia Theater staff! I am so thankful that we have a theater and a place to go and watch the latest movies at.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

We are so lucky to have a theatre like this.

March 16, 2019

I go to this theatre almost once a week and have been for years. Yes it would be nice to have more modern seats but if you have gone to a theatre in the big cities plan on spending at least twice as much just to sit in more comfortable chairs. The staff are always glad to see you and the theatre is kept clean

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0

Silly 3D hour for children's movie

December 04, 2015

My children have been Looking forward to watching the good dinosaur in 3D. What parent is going to take a 7 & 5 year old to a 3D at 9:40 pm!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Best theatre in town!! But...

June 14, 2014

Also the only one! I am grateful that we have a theatre. It's just needs a little TLC. We need an adult there to set some customer service standards and to show the kids how to clean up. And as long as concession prices are double or triple outside prices, we will continue to bring our own. It would be nice to be able to buy a fresh cup of coffee and tea!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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