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User rating: 2.77 Read Reviews | Rate Theatre

6 Mountain Rd., Collingwood, ON L9Y 4S8

705-443-8478 | View Map


2.77 / 5

User rating: 2.77

Based on 22 votes and 19 reviews



  • General Experience User rating: 2.68181818181818
  • Concession User rating: 2.55
  • Cleanliness User rating: 3.14285714285714
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 2.80952380952381

 

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Theatre Reviews

Showing 11 to 19 of 19

Poor movie selection!

December 18, 2018

Too many kid focused movies. They need to bring more top adult films to the theatre. It is crazy that you can't see popular top rated films at this theatre. If we are lucky a few of the Oscar nominated films will come in January ...but even that isn't guaranteed! No wonder Collingwood has one of the largest private film clubs in the country ...it is impossible to see high quality films in the regular theatre. They need to better understand the market and bring in relevant movies!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Bad Management

April 12, 2019

Theaters are unsupervised. Picture was blurred tried to tell someone but was laughed at staff was too busy gossiping and laughing at customers. Manager was rude. Told it was too late to fix movie it started

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Kids drinking in bathroom, throwing drinks at each other

April 12, 2019

Kids was drinking in bathroom. Throwing drinks at each other . Told manager he was rude and condescending

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

theatre could not get projector going today so we got refunds

August 15, 2015

projector would not screen The Gift so we got refund but no compensation for driving 60 miles for a ruined date

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

some movies do not play here

August 15, 2015

Collingwood and Owen Sound Galaxy do not show some movies that appear in other citoes. example-no southpaw

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Not enough of a variety.

May 07, 2019

There are far too many children based flicks. How about showing some movies for the adults more often.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Trash overflowing

April 12, 2019

No one picked up from early show hard to find a seat trash everywhere

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Overpriced!!!!!

July 12, 2016

2 adults, 1 senior and 1 child....and popcorn....$86.00....Expensive night out. With these prices I would suggest new seats be added to your business plan....

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Collingwood Galaxy Theatre

April 15, 2017

it would be nice if there was a real person to answer a fast question. It's Box after box of call the next number. Fast and efficient, but when you're anxious about a question, tis frustrating. Other then that no complaints about the theatre itself.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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