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User rating: 2.77 Read Reviews | Rate Theatre

6 Mountain Rd., Collingwood, ON L9Y 4S8

705-443-8478 | View Map


2.77 / 5

User rating: 2.77

Based on 22 votes and 19 reviews



  • General Experience User rating: 2.68181818181818
  • Concession User rating: 2.55
  • Cleanliness User rating: 3.14285714285714
  • Theatre Presentation User rating: 2.66666666666667
  • Customer Service User rating: 2.80952380952381

 

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Theatre Reviews

Showing 1 to 10 of 19

Great!

January 13, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

its great!

August 03, 2020

movie quality is amazing, sound is too and the experience is just like going to a theatre!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great!

July 13, 2023

The Sound of Freedom ~ The most important film of our time. Thank you!. Our first time and we would definitely go back. *****

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

February 06, 2015

Have never used concession as I find popcorn and drink prices much too high for a person on a pension. I do appreciate the Senior ticket price reduction as it assists my attendance. Also I had reason to talk with Management and a staff member on Wednesday evening and found them to be quite helpful. It was appreciated.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Wasaga Beach

August 27, 2016

Watched the Andre Rieu Concert, spoil t by poor sound system and constant pauses of the DVD.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Movie Choices

January 07, 2017

Keep some movies for far too long. My husband and I like to go to movies every week and many weeks we have seen everything already except the children's movies and have to go elsewhere.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

huge lineups

November 10, 2017

Why doesn't the concession line have a first available attendant line up system like the ticket line? You get the wrong line and the wait could be so long you miss the start of the show

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

The worse cinema!

December 18, 2018

This cinema never rotates movies....some playing for over two months. It is often impossible to find something you want to see. It is the holiday season....where are the new movies for families or anybody for that matter to go to. It is no wonder why the private Collingwood film club is the largest in Ontario....we probably have the worst public cinema in Ontario.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Collingwood deserves better

September 15, 2022

It's tough to feel excited about coming back. Had a complaint about a group of kids talking in the film (it wasn't a family film) and annoyingly using their phones. Asked them politely to stop and they laughed, stopped for a few minutes and started again. The stone faced employees at the concession stand said speak to the manager but didn't go to fetch him. I didn't want to miss the rest of the film so I went back. At the end of the film I spoke to the manager who told me that I should have said something during the movie and he was sorry, with the same stone face as the rest of the staff (he must personally train each member). Nice to see that the left hand doesn't have a f'n clue what the right hand is doing at Collingwood Galaxy. From indifferent staff to possibly the poorest selection of stale titles not to mention the constantly rising prices of tickets and refreshments, I may have seen my last movie in a theater, definitely the last at this graveyard.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Poorest quality of movies in any theatre chain.

July 14, 2015

Is the choice of movies only for the kids and nothing for the adults ? Something with a half decent story and drama ? You have no idea of the theatre patrons who have given up on the Galaxy Collingwood. [email protected]

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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