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User rating: 3.11 Read Reviews | Rate Theatre

160 Bell Blvd., Belleville, ON K8P 5L2

613-969-8469 | View Map


3.11 / 5

User rating: 3.11

Based on 20 votes and 16 reviews



  • General Experience User rating: 3.3
  • Concession User rating: 2.85
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 2.9
  • Customer Service User rating: 3

 

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Theatre Reviews

Showing 11 to 16 of 16

worst cinema

January 22, 2020

The shows on Friday can not be on the site until Thursday. Why is this? Belleville? Cartoons stay for months and grown up show never make it to this theater. The only good thing about movies and living in Belleville is Kingston is close. There theaters change movies and get all the movies that come out.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Disappointed

June 07, 2022

2 of 5 kiosks working, busy night, elderly people trying to use kiosk with no one to help them so now really only one kiosk working. Waited through a long line up for popcorn only to be told no cash only debit. For the price of movies and concessions it's disgusting the poor level of service the customers get. Someone should be ashamed.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

May 27, 2017

Ruined our movie experience for pirates of Caribbean because they did not switch the movie from 3d to 2d.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Categories of movies

February 06, 2017

Sound level: way to loud! In your face! Food: Way too expensive Seat comfort: Not bad, but not exceptional Categories of movies shown: Too much focus is on what millennials or younger might enjoy. How about the older population. By now Fences, Lion, and similar movies would be appreciated. There are never enough good movies for the 50+ population. What gives?

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

poor customer service

March 13, 2017

No childrens' special, cheaper movies available during March Break!! What's with that! They are available in most other small cities in Ontario, like Peterborough, Kingston, Barrhaven etc., why. not Belleville? Customer service obviously not a priority at this establishment. Concession prices extremely exorbitant

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

No number?

January 10, 2014

How come there is no number listing to speak to customer service AT the actual theatre? It is terribly inconvenient to have to literally go in to speak to someone when you live 40 minutes away. I do not need to know movie times or anything like that, I need to speak to them about a lost/found situation. Belleville Cineplex needs to start posting an office or customer service number on their websites!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0
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