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User rating: 3.36 Read Reviews | Rate Theatre

160 Bell Boulevard, Belleville, ON K8P 5L2

(613) 969-7080 | View Map


3.36 / 5

User rating: 3.36

Based on 10 votes and 7 reviews



  • General Experience User rating: 3.6
  • Concession User rating: 2.7
  • Cleanliness User rating: 3.8
  • Theatre Presentation User rating: 3.7
  • Customer Service User rating: 3

 

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  • Concession

  • Cleanliness

  • Theatre Presentation

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Theatre Reviews

Showing 1 to 7 of 7

Lack of CorporateOversights

October 23, 2015

Concession pricing is beyond realistic, not to mention general apathy of servers. Staff is poorly trained, manager lacks empathy with customers, service is poor at best, Better service can be found at Taco Bell in Belleville..... at a much cheaper price!!

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Expensive

May 20, 2015

Extremely high concession prices. Would like to enjoy some popcorn and a drink with the show but can't afford both the ticket price and the concession prices ....

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Terrible popcorn

February 25, 2015

Can't believe they sell cold popcorn. Very dry and tastes funny. Microwave popcorn is far superior to this copcorn

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

January 26, 2014

I think it's a great Theatre. I always look forward to going there and my Grandkids love it. A real treat. Thank you.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

No number?

January 10, 2014

How come there is no number listing to speak to customer service AT the actual theatre? It is terribly inconvenient to have to literally go in to speak to someone when you live 40 minutes away. I do not need to know movie times or anything like that, I need to speak to them about a lost/found situation. Belleville Cineplex needs to start posting an office or customer service number on their websites!

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 0

Not very good

November 01, 2013

The manager was so mean a few years ago, my son turned 3 so Me and my husband took him and his older brother to a movie and the manager asked how old he was because we would have to pay more if he was 3. We said his birthday was that day and she made us pay double the price for his ticket because he had just turned 3. Then the other worker who took our ticket said he thought 3 year olds were free and that he couldn't believe she did that on his birthday and didn't even give him free popcorn ( this was the employee )! Now it's his 7th birthday and we wanted to have him and his friends go there (hopefully it will be a better experience as we have gone to other theaters these past few years to avoid this one) and I try to call to get information and there is no way to talk to anyone to ask about details for a birthday party next Saturday morning!!! So Frustrating! and the food is not very good there either from what I remember... and sadly people agree with me... bad managing and bad food :(

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 1

August 30, 2013

Ticket/Admission frequently understaffed.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1
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