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User rating: 2.90 Read Reviews | Rate Theatre

3514 boul. Taschereau, Greenfield Park, QC J4V 2H7

(450) 923-5566 | View Map


2.90 / 5

User rating: 2.90

 



  • General Experience User rating: 3
  • Concession User rating: 2.5
  • Cleanliness User rating: 2.75
  • Theatre Presentation User rating: 2.25
  • Customer Service User rating: 4

 

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Theatre Reviews

Showing 1 to 4 of 4

You wont believe what the customer service did.... WORST EVER!

June 30, 2017

I called the cinema to see what time Amityville horror played at, since on the site it said it came out today June 30th. It was a Manager I called, her name Mia I found out, and I asked what time the movie plays at. She said they dont have it, and I just asked, oh, it says its literally playing on the site? she then asked the name of the movie 3 more times as if she cant hear me, then she yells to the back to someone and hangs up in my face. Like what is wrong with this person, you cant just hang up on clients who arent trolling or prank calling, horrible, and for a manager, unbelievable behavior for someone in that position, needs service a la clientel training again.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst bathrooms ever seen!!

July 02, 2015

Boys bathroom was a warzone. Busted toilets, paper, pee and shit in every toilet. We had to walk in a mix of water/pee/and much more just to wash hands. I go once a month, on week's night and it's always the same. Do what you have to do somewhere else and go watch the movie after.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 5

February 06, 2015

So disappointed that Guzzo no longer has certificates for children passes under $10 available at Costco for a movie plus popcorn, drink and a choice of candy. I think Cineplex is going to benefit from this. hg

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Great service, even when something goes wrong.

June 16, 2014

One time the movies turned black for a while and they refunded all of us without question. Yesterday the girl gave me French when asked English twice. When we found out we had to run to find the right room, and we missed the beginning of the movie. Again we got refund for the inconvenience. This is service. Did not get the same elsewhere.

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5
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