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User rating: 2.55 Read Reviews | Rate Theatre

1530 Albion Rd., Toronto, ON M9V 1B4

416-742-3456 | View Map


2.55 / 5

User rating: 2.55

Based on 26 votes and 17 reviews



  • General Experience User rating: 2.65384615384615
  • Concession User rating: 2.45833333333333
  • Cleanliness User rating: 2.53846153846154
  • Theatre Presentation User rating: 2.45833333333333
  • Customer Service User rating: 2.625

 

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Theatre Reviews

Showing 11 to 17 of 17

February 04, 2022

Give me money back, the one you charged me twice!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Horrible service!

July 14, 2016

Horrible service.... their employees have no manners, I talk to the manager to complain, and the manager (who looked like he didn't even wanted to be there) wouldn't even bother to talk to me. I spent $45 and had a horrible experience. Never going back!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Rude and abusive staff manager made racial comment

September 14, 2016

My family and I went to watch a movie on Tuesday September 13, 2016 and we were welcomed by a rude, aggressive and mannerless individual who I believe was the manager/owner. In a conversation regarding passes he used words such as "Quality of you people" and "people like you since birth" were used by this individual and this is just the tip of the iceburg. He did not only abuse me but my pregnant wife and my father in law. I am planning to take this matter forward. I recommend NOT TO VISIT this place.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

horrible state

May 01, 2017

the theatre needs a complete renovation. chairs are broken. no carpet under seating. It was my first time and I will not go back there to watch another movie.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Follow up :Staff made racist comments towards Muslims

December 25, 2015

We are still awaiting response from Albion Theatre.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Staff made racist comments towards Muslims

July 26, 2015

After entering the cinema my family and I realized we missed the first few minutes of Bajrangi Bhaijan. When we requested for a refund the staff at the box office commented: ``this is the problem with you people, you don`t listen, I dont know where you came from, I will not do the refund sell your ticket to someone else for a refund`. He made all these comments in Hindi and in front of a line up of people witnessing the scene. I guess what he meant by you people was referring to Muslim Pakistanis. It is ignorant and racist Indians like him who give rest of the Indians a bad name.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Manager is rude!!

June 02, 2017

We have been going to this theatre for the past 15 years but never have experienced what we did last Sunday. Since the management changed, this place is awful! The manager himself is very rude! We were given a ticket with the movie name and theatre # 2 on it so we go the theatre # 2 and wait for movie to begin and finally when movie begins we realize that was not the movie we came to watch. So our movie was being played in theatre 1 and so I went to complain to manager because now we missed the beginning of our movie . I showed him the ticket and asked him why did he not tell us that the movie was being played in another theatre room since he was the one who checked us in. He said it was our fault! He said how come everyone else went to theatre 1? The truth was that people that came in after us were directed by the staff to the correct theatre while we and some other people were checked in by him and he didn't care to tell us about the change of theatre. This person is a manager and yet he himself argues with his customers and tell them to f...off! He didn't even care to own his mistake and apologize! This is the kind of service to get here! On top of all, the sound is horrible! I would not want to go here again!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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