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User rating: 2.69 Read Reviews | Rate Theatre

110 Courtneypark Dr. E, Mississauga, ON L5T 2Y3

905-362-1234 | View Map


2.69 / 5

User rating: 2.69

Based on 41 votes and 38 reviews



  • General Experience User rating: 2.70731707317073
  • Concession User rating: 2.64102564102564
  • Cleanliness User rating: 2.45
  • Theatre Presentation User rating: 2.76923076923077
  • Customer Service User rating: 2.9

 

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Theatre Reviews

Showing 21 to 30 of 38

Worst Experience Ever

May 03, 2019

I love going to the movie theater. I love watching movies on the big screen, the popcorn, the sound, all of it. But yesterday I was reminded why I hardly ever attend movies these days: the audience. People have become so rude in public that attending a movie is not the fun it used to be. People behave as if they are in their own living rooms, with no regard for others around them. Strangely enough, the worst offenders are adults, who should know better. I watched the Avengers yesterday and ended up leaving early because the people in front of us were Instagraming the movie, were on their phone and talked through the entire 3 hours of the movie. It was distracting and frustrating. When I asked nicely if they could please stop talking the pair just became louder. The entire afternoon cost me over $50.00 and it was absolutely the worst experience in a theater I have ever had. As I said, I didn't even see the end of the movie. I will not be going back to a theater anytime soon.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Was much better when AMC ran it...

October 25, 2013

I really loved this theatre, but it's been all down hill since Cineplex purchased it a few years back. The endless commercials before a screening, the slow concession stand service, the general lack of cleanliness is a real downer. It's too bad, this used to be a great place to see movies.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Very Dirty

November 21, 2017

Prepare to change your clothes when you get home, this place is filthy.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Cineplex ruined this great experience

November 09, 2013

This theatre was outstanding when managed by AMC. Since Cinplex took over, this theatre is disgusting, the staff are rude and slow, the floors are gross, they don't clean it. I refuse to watch a movie here, when this theatre is close to my house. A shame.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Miss AMC and the perks

November 16, 2013

While I still frequent this theatre (only because there is no other option for a movie) I do miss AMC. It was always clean, the staff was friendlier and I loved the perks like free refills, better popcorn, and early morning movie viewing at reduce prices. Now there is no perks! Sure you get a free movie once in a while but you got that with AMC. So what is so great about Cineplex?????

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Don't Go

October 01, 2014

This was my favourite theatre when it was AMC, since it changed ownership it has gone downhill. My biggest issue is with overall experience and customer service. Multiple times there have been crying babies at evening show times of adult movies. Management says they have no policy restricting babies from adult movies or late showtimes. There have been lights left on in the projection booth, shining down in the theatre during the whole movie, even after staff clearly saw it but still didn't turn it off. Also the variety of show times has decreased. Show times use to be staggered 6pm, 7pm, 8pm, 9pm showings. The 8pm show times have stopped, so you have to rush to get there or wait for a late show time. It also has caused larger line ups at the ticket counter and concessions.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Dirty, Filthy Dump

March 25, 2017

Don't go to this theatre. It's dirty and gross. Not just the floors of the theatre, the seats too. In between movie showings they weren't even going to clean the theatre. This is on a Saturday night. The patrons went in to the theatre and all came back out demanding it to be cleaned. Even when they did it was still disgusting.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Very dirty

April 24, 2019

I totally agree with many of the other reviews about the cleanliness of this theatre. It used to be a decent place to see a movie 10 years ago. I went recently and was absolutely disgusted. The seats were filthy and worn out. And the theatre smelled. I will NEVER to go back to this theatre after this experience. Brampton has gone downhill. Now I drive out of this city just to see a movie in towns where people respect their environment and clean up after themselves. It may not even be the fault of the workers, but the type of people using the theatre. Very sad.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

No customer care

February 06, 2018

Can't even buy tickets on line for black panther at Courtney park when other theatres have them on sale 2 weeks before! Managed horribly! No contact by phone or online. Can't complain about the service cause there ain't none! I 'hold my nose' and go there now only because there is no other theatre in the north Mississauga area. Really gone to the dogs since AMC Theatres.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

worst icecream in town

January 11, 2020

Seats are worn out, overall upgradation in every area is Imminent.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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