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User rating: 3.63 Read Reviews | Rate Theatre

2 King St. W, Hamilton, ON L8P 1A1

905-526-8132 | View Map


3.63 / 5

User rating: 3.63

Based on 55 votes and 38 reviews



  • General Experience User rating: 3.34545454545455
  • Concession User rating: 3.325
  • Cleanliness User rating: 3.8
  • Theatre Presentation User rating: 3.80952380952381
  • Customer Service User rating: 3.86363636363636

 

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Theatre Reviews

Showing 31 to 38 of 38

Best seats anywhere

August 12, 2016

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

Tickets at the concesion??....

March 15, 2014

The last 3 times i have gone i had to purchase my tix at the concesion ..this is a really BAD idea b/c most people will order thier popcorn at the same time so it takes FOREVER, & i end up missing part of the movie. clearly they need to make changes.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

The seats are horrible & the screens are too high!

January 06, 2014

they have updated their sound system which is very good but the seats are very uncomfortable & you tend to shift a lot during anything longer than 2 hours. the screens are far too high, in particular the screen in auditorium 4 is uncomfortable to look at. the floors are always sticky. the staff who work there are generally friendly & the washroom is very clean all the time. the last movie i went in auditorium 5 tended to be too cold to enjoy the movie. i had to sit there in my winter coat throughout the movie.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

You could do so much better.

June 30, 2015

I can't call them Landmark because they STILL have the Empire Theatres branding. The concessions are as expensive as the larger big box theatre screens, and thats unacceptable. The downstairs box office hasn't been open in months, and probably hasn't been cleaned in as long. Ticket prices are equal to what one would pay at larger theatres. Alternative: Go to Oakville's theatre. It's independant, cheaper, and they show old movies in the lobby.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Ease up on the AC !!!

August 16, 2019

I just about froze to death in there one night. Ridiculous.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 3

Reclining chairs!

April 28, 2016

nicest reclining chairs awesome ty!

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

movie choice poor at Jackson Square

January 29, 2015

The movies you show seem to be mostly B quality. Example....at Jackson Square only American Sniper has been shown among all the academy award nominees. At your other theatres you show the other contenders.......?........

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

BedBugs in the treatres

August 25, 2018

went to see a show last week and came home with bedbug bites and the bugs in my jacket. I'll never go there again!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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