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Galaxy Cinemas Collingwood

CLOSED UNTIL FURTHER NOTICE DUE TO COVID-19

User rating: 2.44 Read Reviews | Rate Theatre

6 Mountain Road, Collingwood, ON L9Y 4S8

(705) 443-8478 | View Map


2.44 / 5

User rating: 2.44

Based on 18 votes and 16 reviews



  • General Experience User rating: 2.38888888888889
  • Concession User rating: 2.1875
  • Cleanliness User rating: 2.82352941176471
  • Theatre Presentation User rating: 2.29411764705882
  • Customer Service User rating: 2.52941176470588

 

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Theatre Reviews

Showing 1 to 10 of 16

Not enough of a variety.

May 07, 2019

There are far too many children based flicks. How about showing some movies for the adults more often.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Bad Management

April 12, 2019

Theaters are unsupervised. Picture was blurred tried to tell someone but was laughed at staff was too busy gossiping and laughing at customers. Manager was rude. Told it was too late to fix movie it started

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Kids drinking in bathroom, throwing drinks at each other

April 12, 2019

Kids was drinking in bathroom. Throwing drinks at each other . Told manager he was rude and condescending

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Trash overflowing

April 12, 2019

No one picked up from early show hard to find a seat trash everywhere

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Poor movie selection!

December 18, 2018

Too many kid focused movies. They need to bring more top adult films to the theatre. It is crazy that you can't see popular top rated films at this theatre. If we are lucky a few of the Oscar nominated films will come in January ...but even that isn't guaranteed! No wonder Collingwood has one of the largest private film clubs in the country ...it is impossible to see high quality films in the regular theatre. They need to better understand the market and bring in relevant movies!!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

The worse cinema!

December 18, 2018

This cinema never rotates movies....some playing for over two months. It is often impossible to find something you want to see. It is the holiday season....where are the new movies for families or anybody for that matter to go to. It is no wonder why the private Collingwood film club is the largest in Ontario....we probably have the worst public cinema in Ontario.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

huge lineups

November 10, 2017

Why doesn't the concession line have a first available attendant line up system like the ticket line? You get the wrong line and the wait could be so long you miss the start of the show

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Collingwood Galaxy Theatre

April 15, 2017

it would be nice if there was a real person to answer a fast question. It's Box after box of call the next number. Fast and efficient, but when you're anxious about a question, tis frustrating. Other then that no complaints about the theatre itself.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Great!

January 13, 2017

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Movie Choices

January 07, 2017

Keep some movies for far too long. My husband and I like to go to movies every week and many weeks we have seen everything already except the children's movies and have to go elsewhere.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2
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