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User rating: 2.98 Read Reviews | Rate Theatre

14211 Entertainment Way, Richmond, BC V6W 1K4

604-277-5993 | View Map


2.98 / 5

User rating: 2.98

Based on 22 votes and 17 reviews



  • General Experience User rating: 3.13636363636364
  • Concession User rating: 2.78947368421053
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2.89473684210526
  • Customer Service User rating: 3.1

 

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Theatre Reviews

Showing 1 to 10 of 17

February 28, 2014

Great theatre!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Best movie theatre in the world!

December 25, 2015

Totally awesome movies! Nothing bad 'bout it except when you start watching the movie, there are tons of ads that take up 10-20 minutes of the movie but everything else is amazing! (the lights, sound, feeling...)

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Best Popcorn around !

February 21, 2017

Amazing popcorn. Fast service. Sound and visuals not too intense. Friendly employees.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Go back to one to two screens per movie theater. It's a much better experience.

April 19, 2017

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

Richmond

March 15, 2014

I wish that the thetres open earlier, like 11am so people can watch movies instead of later

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Show times Suck!

July 04, 2017

Let's spread the movies around. Don't put all the overpriced theaters eg: ultra AVX, Imax in all the best time slots. The regular movies empty out in the right in the middle of rush hour.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Hard work for little pay and no benefits.

October 10, 2017

The poor young workers who work too hard for their pay. The owners should come over and work for them for a week to see how much they work and the poor pay w/o benefits. SAD in a so-called social-oriented country hiding Capitalism.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Best to have competition with more movie theaters with one to two screens. This is a money-making scheme for the top managers and owners, not for the workers.

June 17, 2017

Bring back one to two screens per theater with the human touch and competition.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

$100 later 3yr old needs refill, no go

June 27, 2014

Older sibling drank my toddler's juice and you would think by asking for a refill they would. Chick smiles at me and says she can't help me. Well 2 adults and three children, and an upset little girl couldn't get her drink. Good thing I walked away and asked someone else or (they helped me)

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

January 28, 2018

Auditorium 15 was overheated and stinky; stale air and dirty. Garbage cans were overflowing in the hallway, quite disgusting. We do not like the conversion of human employees to ticket machines at the ticket counter.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2
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