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User rating: 3.71 Read Reviews | Rate Theatre

9 Beju Industrial Drive, Sylvan Lake, AB T4S 2J7

403-887-6282 | View Map


3.71 / 5

User rating: 3.71

Based on 14 votes and 12 reviews



  • General Experience User rating: 3.42857142857143
  • Concession User rating: 3.76923076923077
  • Cleanliness User rating: 3.76923076923077
  • Theatre Presentation User rating: 3.72727272727273
  • Customer Service User rating: 3.83333333333333

 

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Theatre Reviews

Showing 11 to 12 of 12

Rude customer service.

March 05, 2015

Recently went there with my brother, he needed my assistance with getting his popcorn & pop. Since he was using crutches due to his injury. We got his ticket & told the customer service guy that I will be helping him with getting his snacks & take them into the theatre. I told him I'll be right out. He said as long as you come back out right after, told him I wasn't there to stay. He was very rude! As we were entering the theatre & didn't even get to the front row where he was going to sit. This loud rude customer service guy came right in after us, and was raising his voice to me. He said buy a ticket if you want to be in here or we are going to get in trouble with the law. I told him well you don't have to yell at us. I gave my brother his snacks & left the theatre. I was surprised how rude he was, told him if you want customers coming here then change your attitude. How ignorant!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

A Great Choice

November 29, 2013

Sylvan's Landmark theatre is great. Friendly staff who get to recognize you on repeat visits, clean theatres, and great movie experience are the reasons I like coming back to this theatre!

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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