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User rating: 1.80 Read Reviews | Rate Theatre

10330 109th St., Grande Prairie, AB T8V 7X3

780-513-5534 | View Map


1.80 / 5

User rating: 1.80

Based on 29 votes and 27 reviews



  • General Experience User rating: 1.79310344827586
  • Concession User rating: 1.82142857142857
  • Cleanliness User rating: 1.60714285714286
  • Theatre Presentation User rating: 1.81481481481481
  • Customer Service User rating: 1.96428571428571

 

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Theatre Reviews

Showing 21 to 27 of 27

Disgusting theatre.

May 31, 2016

I cannot believe the prices they charge and how little they do to take care of the place. Everything is sticky. The washrooms smell of urine, on the floor on the toilets, they a usually clogged and full of feces. The screens are outdated, old technology. They demand prices similar to the ones in bigger cities where you can choose WHERE you sit in advance. What's more they closed down all theaters and now this is our only choice. Stop abusing your monopoly. If you demand these prices start by offering AVX or VIP. Also with tickets this high how the hell are you still making us sit through 20 minutes of ads? I stopped going all together. Unless something else like Deadpool comes around again where i HAVE to see it.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Abuse of Monopoly

June 10, 2016

Theatre serves those under 5 and Sci-Fi /Horror fans only. Okay movies come and are gone in 3 days. Doesn't seem to have janitorial service. Ticket wicket is manned by one person trying to do the job of 3. That's on a good day - other times, you have to stand in line at concession to purchase a ticket. Self serve machines have long line ups in a tight corner where it's impossible to know who was there first. Have stopped going - putting my $$ elsewhere.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

need to improve

May 13, 2015

totaly dirty place stuffy but only movie place to go

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Dirtiest theatre I have ever been in!!

December 25, 2013

Staff seems lazy and unmotivated. The seating area is disgusting....just imagine how dirty the concession equipment is!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Upgrades Needed!

January 30, 2014

This theatre has been run into the ground since the day it opened. Time to get with the times management.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

So dirty, so slow, so many advertisments.

August 21, 2014

I recall seeing stardust here, there was about 20 minutes of adds / movie previews. Why wasn't the ticket free? yeeesh. Then there's the 20 minute line to get to the concession with ... one person in front of me. Train your staff, invest in upgrades etc. You guys are making money hand over fist. Time to reinvest some! The bathrooms are disgusting. Many outhouses are cleaner. If it wasn't the only theatre in town ... I'd probably never go back here. Also, not everyone wants to see everything in 3D!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

July 23, 2016

General experience? Quit going long ago.....

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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