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User rating: 3.73 Read Reviews | Rate Theatre

175 Eagle Ridge Blvd. Unit 1, Fort McMurray, AB T9K 2Z7

(587) 604-0667 | View Map


3.73 / 5

User rating: 3.73

 



  • General Experience User rating: 3.83333333333333
  • Concession User rating: 3.33333333333333
  • Cleanliness User rating: 3.5
  • Theatre Presentation User rating: 4.33333333333333
  • Customer Service User rating: 3.66666666666667

 

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Theatre Reviews

Showing 1 to 5 of 5

An hour to get popcorn!

May 04, 2019

Theatre seats are great. Good picture and sound but an hour in line for popcorn????? Only 2 workers for sold out matinees. Seriously need to work on your staffing. And sweep it occasionally. Not impressed.

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 2

Greatest experience ever!!

March 31, 2019

Fist of all the staff welcome you with their brightest smile makes the experience even better . The theatre was impeccable and the reclining chairs are so comfortable that make you feel home ! Really enjoyed my first time there and looking forward for next time .

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

another great experience!

March 17, 2019

took my grandsons to a packed movie today. Arrived with the 10 minutes before movie started to be in a huge line up almost all the way to the where it starts, and we got through the line fairly quickly. Every checkout was operating and the young staff members were doing their best to keep everything going as smoothly as possible. Again, it would have been nice to see the front area a bit cleaner but it was extremely busy. However, I did notice that it was cleaned up some by the time we left. I scanned our theater and it was very clean when we walked in. So kudos to the staff for working at keeping the theater clean. Great job staff. Keep up the excellent effort!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

March 16, 2019

good service, but they could work on keeping the front area a bit cleaner. The theater was very clean though and we loved the seats! Great first experience!

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

never get another penny from me

December 27, 2018

worst experience at a theater bar none except the old facility where at least you gave them the benefit of being the only theater in town and a run down place to boot. Walk in the door an hour early with tickets already bought one kids pass with free food. Waited an hour in concession line every tills open and one q line. Get to concession all we have to do is buy one coke and two large popcorn. So pretty much you do all the work except run the till and serve your popcorn. I take the cup to go fill it leave forty bucks with my mother and my daughter. We go into the theater. The movie is already started and she hands me the change of 13 bucks. So they charged 27 dollars for two large popcorn and a large fountain pop. The service if you can call it that is exactly the same as the old run down dump they used to be. Either lazy dumb or incompetent, who knows! And I dont care anymore how nice the seats are it's a total rip off and an even worse experience than the old shack since we had high hopes of it being a different experience than it's always been. Guess not same old crap service with a reclining seat. Woopdee doo! Half the light on popcorn in the seats sound messing up. Thanks for the let down

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1
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