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User rating: 3.83 Read Reviews | Rate Theatre

550 King Street North, Waterloo, ON N2L 5W6

(519) 883-8843 | View Map


3.83 / 5

User rating: 3.83

 



  • General Experience User rating: 3.83333333333333
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.66666666666667
  • Theatre Presentation User rating: 3.83333333333333
  • Customer Service User rating: 4.33333333333333

 

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  • Concession

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  • Theatre Presentation

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Theatre Reviews

Showing 1 to 5 of 5

READY TO GIVE UP

August 13, 2015

I have always gone to this theater and my friends who meet me for a movie just know this is where we will meet. The past several times I have been here I have been more than disappointed!!!!!! On one occasion my son and I arrived 2 hours before our movie ( on a Tuesday evening). We go early to play in the arcade and have yougurt before our show. The arcade had several games " not in service" and naturally they were the ones we wanted to play. Not once in the 2 hours we were waiting did we hear, see or smell popcorn popping. When we ordered our popcorn it was cold and definitely not fresh!! I also noticed that the sizes had changed but did the prices go down??? obviously not!! I thought maybe it was an off night but the next 3 times I have been there it has been the same. Stale popcorn!!!!! When I went to see Pixels (1:10 pm) the floor was so sticky I had to take off my sandals and pull them off the floor!! I think it is about time to abandon the Scene program and find a new theater to go to. Just not getting the experience I am used to getting at this theater since it was open.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

long line-ups!

July 10, 2015

get ready for long line ups, even during afternoon shows, for both tickets and snacks! Staff are polite and seats are comfy.

  • General Experience User rating: 4
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Loudest theatre

February 14, 2015

The intro to the previews and to the movie itself are deafening. You can actually feel the vibration under your feet. Very hard on the ears.

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Good Good

November 01, 2014

Good Good

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Slower Concessions

April 07, 2014

Otherwise, perfectly enjoyable experience!

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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