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User rating: 3.13 Read Reviews | Rate Theatre

325 Marché Way, Unit 107, Ottawa, ON K1S 5J3

(613) 232-2770 | View Map


3.13 / 5

User rating: 3.13

 



  • General Experience User rating: 2.83333333333333
  • Concession User rating: 3.33333333333333
  • Cleanliness User rating: 3.33333333333333
  • Theatre Presentation User rating: 3.33333333333333
  • Customer Service User rating: 2.83333333333333

 

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Theatre Reviews

Showing 1 to 6 of 6

Terrible customer service

January 20, 2016

Worst customer service I have seen. I won't be coming back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Got kicked out because of Cinema's Recklessness!!!

November 11, 2015

Went there for the first time to watch a movie. We arrived early to get good seats. When the previews were about to start, an employee came in and asked us to leave our seats and find new ones since apparently the seats we were on were reserved. There were no signs on the seats, and no one was ushering to let people know those were reserved seats!!! Another group of people behind us experienced the same thing. They told us to find another seat or they will just give us a refund. Very disorganized and very disappointing! I will never go back again! FYI- we ended up not seeing the movie since all others were fully booked.

  • General Experience User rating: 1
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

don't bother

October 03, 2015

Worst theater in Ottawa 100% I'll never go back.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

good one

August 17, 2015

nothing to complain

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Best theater seats in the city!

June 20, 2015

The dinner, and ticket for two for 50 bucks with the best seats, and service in town was fantastic. We watched "The Avengers in 3D and each had a meal! Yes I love this 3d deal!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Best place to watch a movie

March 26, 2015

Great food options - they hand you a menu that has real food! Great table service. Alcoholic beverages; big, cushy, reclining seats with slide-away table tops, some in-seat service. Food prices are average, 3 hours of free parking with validated ticket. A movie is $20-25 though.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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