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User rating: 3.37 Read Reviews | Rate Theatre

3292 Dunmore Road SE, Medicine Hat, AB TIB 2R4

(403) 504-5477 | View Map


3.37 / 5

User rating: 3.37

Based on 10 votes and 8 reviews



  • General Experience User rating: 3.2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3.55555555555556
  • Customer Service User rating: 3.1

 

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Theatre Reviews

Showing 1 to 8 of 8

could be warmer

August 05, 2016

the theater is very loud, is there any way they can turn the volume down. my husband cannot go to the movies with us because of the volume. He hears with only one ear, and you'd think the increased volume would help but it just makes it harder for him.There is never enough people on there to have the volume that high. Thank you.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

3D

June 28, 2016

I feel 3D is the pits. I like regular movies. The Glasses are no good just cheap and it makes it hard to enjoy the movie. Leave movies in regular screen or at least let the people choose which movie they would like to watch. Get rid of the 3D movies.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

June 03, 2016

People are very friendly and willing to help at all times. We are so lucky to have a movie theater. One thing that bugs me is the people who complain, they just don't have anything better to do. They should go to a city with 2 million people and more , and they will have to stand in a line up all the way out the building in the cold and heat for more than 20 min. and this is the max for lineup at those theaters . Maybe people should ask someone first before they line up if they take cash, I do ask first, why can't people try, and be more considered. The overall experience at the theater compared to the big cities like LA and Toronto, Montreal are just great here in Medicine Hat.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

What a joke!

September 05, 2015

If you have a till open at the concession that ISNT taking cash maybe you should let people know before they stand in line for 20 minutes just to be told you have to go to the back of another line. Just pathetic

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

slowest service ever

July 26, 2015

Not having the ticket counter open and making people stand in line to get ticket at concessions may increase sales of over priced popcorn/pop/candy but there are patrons that just walk out, willing to wait for Netflix/shomi instead. I received a $50.00 Xmas gift card but I will not stand in a over crowded line to go to any movie and I'm not alone.

  • General Experience User rating: 4
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

April 29, 2015

I have been to theaters in third world countries and they have nicer theaters than here. The seats are pathetic, they are all worn down and in dire need of an upgrade. With being the only theatre in town, always busy, and charging 10+ dollars per ticket, there is absolutely no reason they have went 18 years with no upgrades. It's worth driving to lethbridge and paying 5 dollars at the movie mill for comfy seats.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 4

Popcorn

April 02, 2015

aren't popcorn sales more important. been to other cities and this does not happen your management team has problems.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Standard Overpriced Theatre

June 29, 2014

The 3D screens are miscalibrated, the speakers in one theatre have the treble up to a painful level, one other screen has a huge red stain on it. The seats are cramped and uncomfortable for anyone halfway tall, the concession prices are absolutely insane and missing the offerings of larger cities. You're watching ads for a solid half hour before the film even starts, they don't do a thing when they see people on their phone or annoying the whole theatre with a screaming child... It's exactly what you'd expect from this kind of thing, but run by people who just don't care.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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