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User rating: 2.49 Read Reviews | Rate Theatre

3510 8 St E, Saskatoon, SK S7H 0W6

(306) 955-1938 | View Map


2.49 / 5

User rating: 2.49

 



  • General Experience User rating: 2.71428571428571
  • Concession User rating: 1.75
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

 

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Theatre Reviews

Showing 1 to 6 of 6

Terrible customer service

September 26, 2017

First off the popcorn has a funny taste so we returned it to the concession. The staff member says that the butter is "from a couple days ago." They proceed to get us a fresh bag of popcorn. The pop also had a weird taste and after the movie we returned the full drink and told staff, their response was "ok." Our complaints weren't taken seriously. Not impressed with the customer service. After the movie I was sick to my stomach from the popcorn.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

DISGUSTING

September 23, 2017

Attended IT with my son today.....and Theatre 1 was disgusting. No air movement, perhaps due to the fans being totally covered in grossness. They all needed a serious cleaning. What would happen if some of that crud were to fall onto unsuspecting patrons??? C'mon management, this is unacceptable. Terrible for those that suffer with allergies or have breathing problems. I rarely go to movies, but I guarantee I will not return to the Centre Cinemas.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Worst seats ever

September 10, 2017

Watched IT at the 10:15 showing on September 9th. The seats were horrible, uncomfortable and desperately need of replacing. No air movement as it was really hot in there. The popcorn was mediacore and the floor was distrusting. Overall, complete dissatisfaction. I will never return

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

great

April 06, 2017

had a really good time watching boss baby with my nephew :)

  • General Experience User rating: 5
  • Concession User rating: 3
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Terrible customer service

March 28, 2017

Was very upset and unsastified with how I was treated by mangement, on a recent night out to the movies. He was very rude, and condescending and disrespectful when I had a complaint. Did absolutely nothing to resolve my complaint or the situation. Was very poor customer service to an avid movie goer.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Helpful

February 21, 2017

Like their courtesy and helpful attendance.

  • General Experience User rating: 5
  • Concession User rating: 0
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5
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