Based on 10 votes and 9 reviews
Showing 1 to 9 of 9
Free spacious/ Heated Underground parking? YES PLZ!
November 14, 2019
What can I say. I was a die hard Galaxy Cineplex goer down town, but the pay parking and shady after hours walk to your car past vagrants that would follow you made my movie going a "will I get mugged tonight?" Adventure. Not to mention dealing with down town traffic at 5pm. Now, with the brand new Cineplex at the Center Mall, I have all kinds of free parking, free UNDERGROUND HEATED parking, a mall to crawl while I wait for show time, no creepy beggars outside, and the new auto fully reclining leather seats are killer. I honestly would like one for my living room. If you don't mind the new theater smell it's great. Staff is supper friendly, there is no VIP or IMAX but that's fine with me. Over all this will become my new haunt unless I wanna see something with a VIP experience.
Love the new Cineplex
November 04, 2019
Love the new Cineplex at the centre mall. Very convenient place to go. It's was clean and the staff are very welcoming.
Good place to go!
February 04, 2019
I have not noticed anything untoward at this theatre. No, it isn't brand new but I have always felt comfortable going here. I have been satisfied with the staff, service and the concession. Don't know if the concession is special but there is absolutely nothing wrong with it. Today people want the newest and the latest innovation--does that mean we have to throw the old away? I don't think so Sometimes the new is different but often has a lot of unnecessary features. I suppose once the new Centre Cinema is open it will have new features and raised prices and then everyone will complain that the price is too high!
Terrible customer service
September 26, 2017
First off the popcorn has a funny taste so we returned it to the concession. The staff member says that the butter is "from a couple days ago." They proceed to get us a fresh bag of popcorn. The pop also had a weird taste and after the movie we returned the full drink and told staff, their response was "ok." Our complaints weren't taken seriously. Not impressed with the customer service. After the movie I was sick to my stomach from the popcorn.
September 23, 2017
Attended IT with my son today.....and Theatre 1 was disgusting. No air movement, perhaps due to the fans being totally covered in grossness. They all needed a serious cleaning. What would happen if some of that crud were to fall onto unsuspecting patrons??? C'mon management, this is unacceptable. Terrible for those that suffer with allergies or have breathing problems. I rarely go to movies, but I guarantee I will not return to the Centre Cinemas.
Worst seats ever
September 10, 2017
Watched IT at the 10:15 showing on September 9th. The seats were horrible, uncomfortable and desperately need of replacing. No air movement as it was really hot in there. The popcorn was mediacore and the floor was distrusting. Overall, complete dissatisfaction. I will never return
April 06, 2017
had a really good time watching boss baby with my nephew :)
Terrible customer service
March 28, 2017
Was very upset and unsastified with how I was treated by mangement, on a recent night out to the movies. He was very rude, and condescending and disrespectful when I had a complaint. Did absolutely nothing to resolve my complaint or the situation. Was very poor customer service to an avid movie goer.
February 21, 2017
Like their courtesy and helpful attendance.