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User rating: 3.63 Read Reviews | Rate Theatre

800 Niagara Street, Welland, ON L3C 1M3

(905) 735-5286 | View Map


3.63 / 5

User rating: 3.63

Based on 16 votes and 15 reviews



  • General Experience User rating: 3.625
  • Concession User rating: 3.625
  • Cleanliness User rating: 3.375
  • Theatre Presentation User rating: 3.8125
  • Customer Service User rating: 3.73333333333333

 

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Theatre Reviews

Showing 1 to 10 of 15

needs a little bit of fixing

July 20, 2018

nothing more annoying then arriving at the theater to find one or two stations open and twenty people waiting in line and your movie about to start. should send someone to Landmark to how conncessions/tickets shoule be run (serve yourself soft drinks make things go twice as fast). also recliners are a good idea but do not recline enough. could use one or two more inches.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

What popcorn??????????

April 14, 2018

Sat. at 2PM Zero popcorn. No hotdogs ready. Staff and management has no idea how to be prepared for weekends. Night shows are not as bad. They really need to be better trained and prepared for afternoon shows. Being asked to change seats in favor of people that arrive 5-10 minutes into movie = bad customer service to those that arrived on time. No reason to move while movie is playing.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Where's Insidious?

January 09, 2018

I was looking forward to seeing it tonight

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

best popcorn deals combos

December 10, 2017

awesome love it

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Not the best experienc3

December 07, 2017

Saw an early show middle of afternoon in theatre 1..., theatre wasnt really busy but very slow concession service and very overpriced, floor looked dirty, and the recliners didn't actually recline.... They just had foot rests.... Regular theatre seats are more confortable since u can recline back a bit if u want .... Our necks were sore by end of movie... And we were close to back of theatre... Since backs of the chairs didnt go back. It was uncomfortable. We go to movies at least twice a month but will go back to montrose Niagara theatre instead. We were lookong forward to trying the recliners as i have tried in hamilton jackson square and they were great and bigger and comfy and reclined.... But seaway mall theatre disappointed. Popcorn was good as was movie... But thats it.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Love the seats!

May 18, 2017

Saw a movie there this evening and they have the best seats going. The lazy boy experience, lots of leg room and arm room, reclining with foot/leg rest. Looks like new screens with updated sound. The theater seems like it is still finishing small details of a makeover, and the changes make it my first choice in the area...good job!

  • General Experience User rating: 4
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Earlier showtimes

March 23, 2017

I wish this theatre would have earlier show times on Tuesday like Niagara Squares starting around 4:00 p.m.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Earlier Tuesday movies please

February 27, 2017

Wish this theatre would have earlier movies on Tuesdays like at Niagara Squares for us seniors.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Best Seats Around

January 30, 2017

We went to this theatre recently and was surprised on the wonderful new seats it has to offer there is lots of space and they even recline. Prices have gone up though most likely to make up for the new seats but definitely would go there now over other theatres as seating is way more comfortable. Did not try popcorn as too much money though it is the same at all theatres what they charge. Place was clean and staff very efficient and friendly. Would only say the screens are not are large as some but overall very good.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Seats need cleaning

September 04, 2016

Clean/wash your seats

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 0
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