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User rating: 3.39 Read Reviews | Rate Theatre

2300 Yonge Street, Toronto, ON M4P 1E4

(416) 544-1236 | View Map


3.39 / 5

User rating: 3.39

 



  • General Experience User rating: 3.125
  • Concession User rating: 3.71428571428571
  • Cleanliness User rating: 3.71428571428571
  • Theatre Presentation User rating: 3.5
  • Customer Service User rating: 2.875

 

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  • Concession

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Theatre Reviews

Showing 1 to 7 of 7

Management never listens or corrects temperature issues

June 04, 2018

Very uncomfortable in theatres. Too cold in winter- have to wear coat. Too hot in summer - little or no Air conditioning and sweaty before movie starts. Likely to lower costs at expense of customers. Avoid this place if possible. Canada Square down Yonge 1 block is just as bad. Both are uncomfortable and staff are oblivious when I complained. Completely indifferent.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Yuck! Dirty theatre seats and odd banging noise outside

February 10, 2017

Watched "a dog's purpose" - Friday Matinee. Only 4 people in theatre. We were treated like dirt. They never cleaned the theatre after the last movie. We sat around dirty seats with popcorn and drinks on the seats from last movie. They forgot about us and didn't start the movie until one of the customers complained. Towards the end of the movie, -an odd banging noise was heard coming from outside. How rude! Honestly, why make people pay full price for a movie but make us watch it like second class movie goers. This is unacceptable!

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Small theater but great experience!

December 13, 2016

I've been here a couple times and enjoyed the layout of the theater. It has a nice seating around to lounge in if you're waiting for friends or if you are early for the movie.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Terrible VIP Experience

September 05, 2016

Paid extra for the "VIP" experience and it was absolutely horrendous. First of all we had to go to the bar and bring our own food back to our seats (like any regular service movie), later we had a friend joining us and the usher wouldn't even show her where to go. This may sound like "first world problems" but when you're paying extra for something different you should receive it. The girl who I received the WORST service from was the one with an Australian accent, she didn't care to make us happy at all. WILL NEVER GO BACK!!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Manager is in need of personality adjustment.

July 20, 2016

On various occasions I have found the manager to be disrespectful and unfriendly. I have dealt with him and never found him helpful. Approach with caution, very unpleasant person.

  • General Experience User rating: 2
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

Cleanliness is not their forté

December 23, 2014

I find the floors near the concession and sometimes in the theatres are not cleaned as frequently as they should be. Obviously presentation of the environment is not conscientiously being considered. But, despite this, it's the one theatre I go to most often and the one I like the best.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

FANTSSTIC

March 23, 2014

LOVED THE SERVICE

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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