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User rating: 3.31 Read Reviews | Rate Theatre

2200 Yonge St., Second Level, Toronto, ON M4S 2C6

(416) 646-2913 | View Map


3.31 / 5

User rating: 3.31

Based on 35 votes and 19 reviews



  • General Experience User rating: 3.68571428571429
  • Concession User rating: 3.29411764705882
  • Cleanliness User rating: 3.30434782608696
  • Theatre Presentation User rating: 3.05263157894737
  • Customer Service User rating: 3.21052631578947

 

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Theatre Reviews

Showing 1 to 10 of 19

Very busy theatre

October 19, 2018

This is a very busy theatre and lacking in customer service. There isn't enough of it. The concession is good and the place is clean. But not my fav place. Very handy from the subway and buses but you do have to go outside and walk through allllllll that construction.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Favorite movie place

October 19, 2018

This is an excellent spot for a movie theatre. With all the construction going on, it is nice that you do not have to go outside from the bus or train. Also the Mandarin is in the same building. If you do choose to drive, parking is available on the roof. And while I love the location etc., I do have to say this theatre is old and it shows. Please repair the seats. Too many are covered in plastic and are falling apart. And walking up all those stairs to get to the washrooms is quite a trek. Seriously needs an update.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

No A/C in summer, no heat in winter

June 02, 2018

It’s obvious they will not make it comfortable for their patrons as this complaint has been lodged many times over and over. Shiver in winter and sweat in summer. I hope an American chain buys cineplex and provides good service and comfortable theatres. The Yonge eglinton theatre north 1 block also denies patrons comfortable theatres- exact same issue. They won’t spend the money to keep their theatres comfortable at the expense of their patrons! And take their patrons for granted.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Run down and seats need replacement

February 24, 2018

Lots of broken seats and very uncomfortable having to sit two hours + on some hard surfaced seats.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Make Show Listing Visible to Customers like in the past!

October 20, 2017

Been going to this theatre for years, and recently they have stopped putting their show listings visible to customers. We have to search out a 8 X 10 printed listing sheet. Ridiculous! Most of the time we have to go to the concession counter and ask for listings! Bad service to us who have been going there for years!

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

needs improvement

January 25, 2017

uncomfortable seats...broken...dirty floors.... not going back UNLESS it is significantly renovated..

  • General Experience User rating: 3
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

DONT PARK IN THE PARKING LOT!!!!

January 01, 2017

$17 to park for a weekday show!!! Theatre NEVER reimburses for parking.

  • General Experience User rating: 4
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

tel. number not working.Trying to call but the number is out of service

December 08, 2016

The 416-646-0444 number is not in service.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

My favourite theatre in Toronto

October 01, 2016

The employees and managers at this theatre are always smiling and talking to their guests. The people who work here really care about their customers. Not like other theatres in the city that treat you like cattle. Yes, the theatre is older and doesn't have "stadium" type seating. But it is newly painted and carpeted and is kept immaculately clean. The theatre shows a great mixture of Hollywood blockbusters and smaller independent type films.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Wonderful Neighbourhood Theater

August 06, 2016

The Canada Square Theater is a charming and intimate place to see a wide variety of films. The team always has a smile for their customers and is always friendly. I can walk over to this theater and spend a couple of relaxing hours. It is like going on vacation without having to pack. The first film I saw at Canada Square in 1986 was Runaway Train with John Voight and Eric Roberts. It is quieter that the larger theaters which makes movie watching aa real pleasure. Thank you!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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