Based on 30 votes and 20 reviews
Showing 1 to 10 of 20
Bumped from our seats
December 04, 2017
Purchased two vip tickets to Orient Express from concession counter on Dec. 2 2017 at 6:20 p.m. for The 7:05 show. We were in our designated seats 40 min before showtime, only 2 other people in the theatre. 10 min before showtime usher asked to see our tickets. Told us we had to leave that the show was sold out and that some else had purchased our seats , and that the girl at the counter sold us tickets to the earlier in the day 12:55 show ( how is that even possible) when we first entered the theatre the usher took our tickets, checked them ripped them gave us our half back, thought we were all set for the show. We never dreamed anything like this could happen. The show was sold out and we were out of luck . BUY TICKETS ONLINE, or better still go somewhere else to see a show.
November 21, 2017
I went to go see a show at 6:55 on November 21, 2017. We arrived 1/2 hour before show time. I had no idea (before I went out in a rain storm) that Lakeshore Theater have eliminated all the staff that used to sell tickets. They now have terminals (only 2) sitting on a counter and a huge lineup (out the door) for them. The people in front of us called a large group of friends from the back of the line, to cut in front of us. There is no staff to supervise and control this. Older people were having trouble using the terminals, and there was no staff to help them. Everyone was complaining. The line for the concessions was also very long. We finally got to a terminal, and found out there were no 2 seats together for my wife and I, so we left. We are very sad because we used to go to this theater all the time. We will not be back. Very poorly thought out Lakeshore Theater. My wife's parents used to go to the show occasionally, but they will never be able to figure out how to buy tickets now. Very disappointed in Lakeshore Theater.
July 27, 2017
Wonderful seating, best time I ever had at a theatre
December 28, 2016
We enjoy the whole concept of the theater and try to see a new movie each week, as seniors we generally try to use the Tuesday Matinees as much as possible.., LOVE MOVIES...
Best Theatre in Essex County
August 21, 2016
March 19, 2016
I just wish they would leave the doors open before the movie starts after you get your popcorn! It would be a lot easier to get in!
February 12, 2016
Never had a bad experience.
Staff very friendly
February 08, 2016
October 19, 2015
I often visit this theatre even though it is a little out of my way. The customer service is exceptional - the young staff always go out of their way to help. Concession pricing is much better than at the Silver City across town and this theatre is always very clean.
A slightly wider film selection
September 26, 2015
Lakeshore Cinema is the only area movie theatre which occasionally offers films outside the usual range available everywhere. I have been able to see Canadian films fresh from the Toronto International Film Festival, which I could not see on the big screen at any cinema in Windsor. The theatre is acceptable to good in every other area, such as cleanliness and friendly staff.