Thank you for rating this theatre!

User rating: 1.67 Read Reviews | Rate Theatre

293 Bay St., Sault Ste. Marie, ON P6A 1X3

705-949-7949 | View Map


1.67 / 5

User rating: 1.67

Based on 26 votes and 23 reviews



  • General Experience User rating: 1.46153846153846
  • Concession User rating: 1.57692307692308
  • Cleanliness User rating: 1.8
  • Theatre Presentation User rating: 1.84615384615385
  • Customer Service User rating: 1.65384615384615

 

Please rate this theatre

  • General Experience *

  • Concession

  • Cleanliness

  • Theatre Presentation

  • Customer Service


Type the code:




Theatre Reviews

Showing 11 to 20 of 23

Plug your ears!

August 28, 2015

I'm always the one turning up the volume at home, however, the surround sound to the flick we went to see was so PAINFULLY LOUD that I literally had to put a couple pieces of that pricey popcorn in my ears for the entire date! 8/16/15 Theater 3

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

Not enough turnover

December 14, 2014

This theatre has the same shows for way too long a time period, and we do not get some top rated pictures coming here.For example Anonymous never showed up here..I guess we as a group are not cultured enough, like we are a backwater town..Some people even go over to Sault Michigan to see the shows that are not screened here..Childrens' shows go one forever..When I want a coffee, half the time it is not even brewed yet , and the ticket kiosks are down way too often when there are line ups at the concession stands.The staff are friendly enough, but hey, they are not in charge of programming..This is a shame for a city of our size..There should be Matinees from Wednesdays through to the weekend.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Could be better

September 04, 2014

Needs a few more screens, as captive is not being played...customer service needs to be worked on, as does staffing levels...we had to wait to get in for 10min

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 3

Worst Theatre I've been To

June 10, 2014

I've been to Theatres across Europe in far more expensive cities than Sault Ste Marie, yet this one rivals the most costly in ticket and concession costs, yet also offers the worst film selection, worst queue times and generally the slowest customer service. Stay classy SSM. Presentation gets two stars because the nearby Mall jingle playing on an endless loop simply has to be heard.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

From Now on I will Wait and Rent Movies Rather Than Pay 3D Prices

June 09, 2014

No offence to the employees, they just work there. 3 stars for them BUT from now on, I will WAIT and RENT movies instead of paying 3D prices. Even Edge of Tomorrow in 2D is only on FOR 1 day (Thursday) and at only 1 showing UNLESS you pay for 3D. NO THANKS! I'm DONE with this theatre. From now on I will Wait another 2 or 3 months and RENT the movies for under $4.00 rather than pay their ridiculous manipulating 3D Prices. I guess they will also lose a lot of people buying snacks. I will also pass this on to ALL my friends at Twitter and Facebook. You can pass this on to!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Terrible in so many ways

June 09, 2014

Like others have said, even though the prices of tickets and concessions are already exorbitant, reaching the point of unaffordable to many, they only offer many movies in 3D, or with very limited viewing times for 2D. Aside from financial limitations, many people prefer 2D, and some people CAN'T go to 3D for medical reasons. The movie selection is limited at best since cutting the number of theatres. It's so cold in the theatres that the last movie I went to, I was full body shivering by the end. The seats are filthy. With the price they charge for everything, you'd think they'd at least give us lukewarm water to wash our hands with, not ice cold. There are never enough registers open at the concessions, and the staff move at the speed of sloths. There are often problems such as no salt for the popcorn, or uncarbonated pop, but IF they tell you, it's not till you've already paid. They take advantage of having a monopoly in this one-horse town in every way they can.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Terrible Theater.

June 02, 2014

I live in the Soo, and while I think the theater in general is ok, what I do not understand is why they seem to only show the 3d movies during the week? I do not like paying 14$. I also can not watch 3d movies due to wearing glasses and they cause me to have massive migraines. They need to offer multiple 2d show times for each 3d movie.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Sault Ste. Marie Wants your MONEY

May 27, 2014

Every TUESDAY the Sault Ste Marie Theater puts on only 1 show of the new release in 2D. BUT if you pay for 3D, which many people can not afford & many do NOT want to, you have more movie time choices. Way to go Sault Ste Marie Theater! Keep ripping off the public.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

May 20, 2014

You should stop manipulating the Tuesday Movies and Play MORE 2D NOT 3D. The majority of viewers like 2D. Do the Stats and Math!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Worst theater around. Wish there were others in town.

May 18, 2014

Myself and a few others have had it with this ridiculous theater. Personally the 3-D forced on us and our families to make a bigger profit has made us miss two movies now. Thanks for nothing, as usual. Like this ever gets read or makes a difference.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
Change Location