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User rating: 3.23 Read Reviews | Rate Theatre

2214 Bank St., Ottawa, ON K1V 1J6

613-736-1115 | View Map


3.23 / 5

User rating: 3.23

 



  • General Experience User rating: 3.125
  • Concession User rating: 3.5
  • Cleanliness User rating: 3.25
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.25

 

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Theatre Reviews

Showing 1 to 6 of 6

Time to Tear it Down an Re-Build a Modern One

May 27, 2018

This is a very sub standard old fashioned type movie theatre, it is run down and needs to compete with the other newer cinemas in town. The only thing going for it is its location, which is very good, so they should re-invest. Not fair that they charge same price as other modern cinemas, which give the viewer a better experience, in the meantime prior to a rebuild it should have the same prices as Imagine Cinema at St Laurent, given that it is a very similar cinema. .Time to tear it down and build a new state of the art cinema at its location

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Needs new managment

March 28, 2018

For several years of attending this theater, I find that it has the overall quality and experience has dropped incredibly. From dirty washrooms with plumbing problem. Problems with the self serve ticket machine. (Old and need to be replaced) Horrible customer service. This is why I believe this place needs new management. The staff seems clueless the majority of the time. And quiet a few of the employees are visibly high on something and do not seem to care about their job. I no longer attend this theater because I always end up leaving angry which is not good. Their are other much better theaters in the city that your experience with them doesn't piss you off.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Needs Renovation, Old Theatre

April 10, 2015

Chairs need replacing, worn out,,, bad condition.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Best Entertainment Centre in Town

December 31, 2014

The Customer Service is Excellent. Each Attendant is so eager to assist you and help you make a choice ( at the Concession Stands ) Such a friendly environment. Highly recommended for any one, Single, Couples or A Family Outing. Don't Miss South Keyes Cineplex for your next Night Out.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

tanks for early movies

January 27, 2014

good service friendly & polite in every Tuesday from Gatineau p.q.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Needs Updating Very Badly

November 04, 2013

Seats haven't been replaced in over twenty years, the padding is almost gone on most seats, making them very uncomfortable. In an era where there are venues with stadium theatres, reclining and well padded seats (Silver City Gloucester nearby), it's long time for this old-fashioned theatre to repay its clients with new seats.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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