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User rating: 2.69 Read Reviews | Rate Theatre

110 Courtneypark Dr. E, Mississauga, ON L5T 2Y3

905-362-1234 | View Map


2.69 / 5

User rating: 2.69

Based on 41 votes and 38 reviews



  • General Experience User rating: 2.70731707317073
  • Concession User rating: 2.64102564102564
  • Cleanliness User rating: 2.45
  • Theatre Presentation User rating: 2.76923076923077
  • Customer Service User rating: 2.9

 

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Theatre Reviews

Showing 21 to 30 of 38

June 05, 2015

This AMC Courtney park location has poor customer service - chairs and floors in the cinema are very dirty and sticky therefore unclean - it is true that the standards have dropped and I am surprised management has not taken any measures with the bad reviews.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Mediocre

October 30, 2014

I was there last weekend and it seems that what used to be a great theatre is now just mediocre. It's clear that people working there don't care much about their job.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Nasty nachos and cheese

October 03, 2014

This place has the nastiest nachos and cheese. Don't waste Ur money at this place. Food used to be good here, I have no idea what happened???

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Don't Go

October 01, 2014

This was my favourite theatre when it was AMC, since it changed ownership it has gone downhill. My biggest issue is with overall experience and customer service. Multiple times there have been crying babies at evening show times of adult movies. Management says they have no policy restricting babies from adult movies or late showtimes. There have been lights left on in the projection booth, shining down in the theatre during the whole movie, even after staff clearly saw it but still didn't turn it off. Also the variety of show times has decreased. Show times use to be staggered 6pm, 7pm, 8pm, 9pm showings. The 8pm show times have stopped, so you have to rush to get there or wait for a late show time. It also has caused larger line ups at the ticket counter and concessions.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

So loud

August 17, 2014

sound was so loud, almost unbearable at times.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Seats need replacing

May 20, 2014

Several months ago I send an email to management regarding the seats being very bad and they told me that they were going to renovate since last year. what with bad seats and still paying full price.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

Miss AMC and the perks

November 16, 2013

While I still frequent this theatre (only because there is no other option for a movie) I do miss AMC. It was always clean, the staff was friendlier and I loved the perks like free refills, better popcorn, and early morning movie viewing at reduce prices. Now there is no perks! Sure you get a free movie once in a while but you got that with AMC. So what is so great about Cineplex?????

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Cineplex ruined this great experience

November 09, 2013

This theatre was outstanding when managed by AMC. Since Cinplex took over, this theatre is disgusting, the staff are rude and slow, the floors are gross, they don't clean it. I refuse to watch a movie here, when this theatre is close to my house. A shame.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

Was much better when AMC ran it...

October 25, 2013

I really loved this theatre, but it's been all down hill since Cineplex purchased it a few years back. The endless commercials before a screening, the slow concession stand service, the general lack of cleanliness is a real downer. It's too bad, this used to be a great place to see movies.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

No Free Refills

October 04, 2013

Since Cineplex took over, no free refills on large drinks or popcorn. Really miss AMC, but I guess when you have a virtual monopoly like Cineplex, you don't have to worry about giving away free stuff to your customers.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3
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