Based on 18 votes and 13 reviews
Showing 1 to 10 of 13
new ticket layout is horrible
December 26, 2017
who ever decided to add the automated ticket machines to main cashier que and reduce the people at cashier to 1 needs to be fired.
October 31, 2017
So; no more customer assistance; just machines. Doesn't that make you feel special Mrs. Wynne.
Commercials, commercials, commercials
December 24, 2016
Waiting for the movie to start. So far, 13 minutes of non-stop commercials. So far my customer experience is extremely poor. I'll be going to another theatre from now on.
Ticket Machines Suck
July 26, 2016
Love this theatre but the ticket Machines Suck! Haven't been able to use them for months. Staff just shrug it off when asked.
February 24, 2016
Only one cashier-- and the kioks were not accepting credit cards. Garbage place !!
Best theater in town
January 04, 2016
We always get the best seats in the house. Everything is great and my grandchildren love it.
Bit lacking overall
January 09, 2015
Generally lots of parking to be had. Don't like concession stand always trying to up-sell, when concession prices are too high anyway. And now no free refills. Overall feels like they just want you in there so they can get your money. Cleanliness is not too bad. Always seems like something is broken in the men's washroom. Seating is excellent though.
Best movie theatre design in town!
January 05, 2015
I like this theater a lot it is the best in town. There are two easy entrances in from and back with enough parking, there are lots of good restaurants around it.
Great customer service!
December 21, 2014
This is my favourite theatre because the customer service is amazing, they also have a great concession stand! The cleanliness; not so great...
Best seats in town
September 04, 2014
Includes an IMAX theatre - all the theatres have awesome seats. Plays all the big movies and some smaller run movies as well. The best of the big box threatres in Ottawa.