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User rating: 3.93 Read Reviews | Rate Theatre

355 Hespeler Road, Cambridge, ON N1R 6B3

(519) 740-3456 | View Map


3.93 / 5

User rating: 3.93

 



  • General Experience User rating: 3.75
  • Concession User rating: 3.5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4.25
  • Customer Service User rating: 4.14285714285714

 

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Theatre Reviews

Showing 1 to 6 of 6

First visit to updated theater WOW!!

October 04, 2018

My wife and I recently visited Galaxy Cinemas Cambridge Centre and very much enjoyed our experience there. So much so, that as we live out of town we agreed we would return to see further movies at Galaxy Cinemas Cambridge Centre rather than our local theater. The new leather, powered reclining seats and no wait popcorn ordering was great. We both loved the new seating as we could stretch out, recline the seats and had lots of leg room. The movie sound was fantastic and the new way to pick up popcorn, butterit ourselves and bring to the register was a much improved method. It really was a great experience and I am writing to say to Cineplex and Galaxy Cinemas Cambridge Centre management and staff thank you and nice job! Thanks for making going to the movies fun and enjoyable again. 5 Stars!!

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

New format

June 25, 2018

Hate the new format. Pick up your popcorn that has no price information as for a drink size that has no cost listed. Ask about package deals and attendant looked at us like we had 2 heads. Poor direction and overall very slow process. Then after getting this all done the actual theater was being cleaned 20 min before the show was to start. Then as usual the AC was not on or working properly. I have complained at this theater maybe 6 times in 15 years that at times during the summer they have the AC off. Overall do not like the new format and will never go back to the Cambridge Cineplex again. That is ever. Landmark theater here we come.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Love the recliner Seats!

May 30, 2018

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Comfortable reclining seats

January 25, 2018

Great theatre, great staff friendly and very clean.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Dirty

December 30, 2017

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3

Friendly staff

November 17, 2017

Concession stand very clean, friendly staff. Paid for extra butter on the popcorn didn't taste like extra butter very dry.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 0
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