Based on 18 votes and 13 reviews
Showing 1 to 10 of 13
August 05, 2016
By mistake, I threw my prescription reading glasses in the 3D bin instead of the real 3D glasses from the movie after watching Jungle Boy a couple months ago. I was back within 10 minutes, and altho staff dumped the bin out and searched for them (by cell phone flashlight only) they wouldn't let me look (I'm the one that knew what to look for). As a result I lost a $500.00 pair of glasses that should have been able to be easily found. A very expensive movie and not a lot of cooperation. Very disappointing!
Turning into a dump!
January 06, 2016
First of all, I don't speak or read Punjabi. The concession signs are in Punjabi at times, you have to wait till the signs flip back to English! People will be upset with the following comment. Since people get offended saying Merry Christmas, this stuff in Punjabi offends me a lot! This is Canada, why not have it in English and French? The bathrooms are a complete disaster, extremely dirty and always out of paper towels.
Not for winters
December 14, 2015
They don't turn on heat in theatres. It's freezing inside.
Wear your winter clothes, its freezing
November 16, 2015
October 08, 2015
It is a great place when it isn't busy. The way they have it set up to get your tickets is not the best. The interior needs to be updated a bit. The large spacemen, alien ship and other things hanging need to go. Have been there for a long time. Though they have done some changes to the interior. You have a lot of choice to food. Expensive though it maybe. Bathrooms need a little more attention though. The staff I have always found friendly and pleasant.
Dirty theater with rude employees!
September 21, 2015
This movie theater is filthy! The drink station was covered in dried juice and the butter tasted rancid. The guy working at the concession stand could not even talk directly at me and seemed annoyed that I interrupted his conversation. I asked him where the fountain drink station was and he rolled his eyes at me. If I didn't have my son with me I would have told him off. Don't bother with this location better off going to Mississauga where you get decent service even though they're 3 times busier.
Poor screen/projection quality
August 12, 2015
I have given up on this theatres. Every time I take my little son for a new movie I get so disappointed with the quality of the projection. It has not improved since I got a free ticket after complaining, about 3 years ago, when the screen was extremely dark. They told me that probably the projector bulb was too old (??) I don't bother about complaining anymore. It is always a very dark screen, even when I avoid the 3D version, which is typically darker than the regular version. It does not make sense driving and paying for tickets when the experience is so poor compared to any regular TV watching. I was in North Vancouver recently, and I enjoyed a much better experience with the quality of the projection in an older theatre. So I know that we could expect better. Also, the volume level of the sound system is loud enough to affect adult hearing. I get very concerned about what this loud sounds could do to a young person.
Same old theatre
May 04, 2015
Its a good place, with a good location. Many places to shop and grab a bite outside the theatre while waiting for a show. Theatre itself hasn't really changed in years, making it familiar but also kind of boring. Concessions are overpriced, like most places. They train their staff well when it comes to cleanliness, theatre rooms and bathrooms always have an attendant checking in. Staff is friendly, despite these negative comments. Staff WILL get rude with you if you push them around which is probably the reason for these negative comments. Treat people with respect and you will encounter no problems. Bollywood films play here often, even though I am Caucasian I think it would be nice to see the theatre partially themed for the audience it serves.
February 06, 2015
We were in theatre 6 last night, February 5 and almost froze during the movie. Spoke to the management and he was not only disinterested, but said he didn't care if we never came back. Not to worry we won't be back.
December 22, 2014
I love it there