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User rating: 2.90 Read Reviews | Rate Theatre

50 Great Lakes Dr., Brampton, ON L6R 2K7

905-789-6797 | View Map


2.90 / 5

User rating: 2.90

Based on 26 votes and 22 reviews



  • General Experience User rating: 2.92307692307692
  • Concession User rating: 2.84
  • Cleanliness User rating: 2.73076923076923
  • Theatre Presentation User rating: 2.84
  • Customer Service User rating: 3.15384615384615

 

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Theatre Reviews

Showing 1 to 10 of 22

December 22, 2014

I love it there

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

this movie theatre is great

March 19, 2014

I find people complain when they experience a random issue. Ive been to this theater numerous times and I never encountered a problem. Customer service has always been great. I have nothing negative to say. Its always been a positive experience for me.I will definitely come back.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Great movie theather!

December 02, 2017

their movie theater is great they are extremely nice to the customers the seats are super cool and comfortable the garbage's can get a little bit messy and gross at times but that is not their faults overall this is one of most preferred movie theater

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Same old theatre

May 04, 2015

Its a good place, with a good location. Many places to shop and grab a bite outside the theatre while waiting for a show. Theatre itself hasn't really changed in years, making it familiar but also kind of boring. Concessions are overpriced, like most places. They train their staff well when it comes to cleanliness, theatre rooms and bathrooms always have an attendant checking in. Staff is friendly, despite these negative comments. Staff WILL get rude with you if you push them around which is probably the reason for these negative comments. Treat people with respect and you will encounter no problems. Bollywood films play here often, even though I am Caucasian I think it would be nice to see the theatre partially themed for the audience it serves.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Places

October 08, 2015

It is a great place when it isn't busy. The way they have it set up to get your tickets is not the best. The interior needs to be updated a bit. The large spacemen, alien ship and other things hanging need to go. Have been there for a long time. Though they have done some changes to the interior. You have a lot of choice to food. Expensive though it maybe. Bathrooms need a little more attention though. The staff I have always found friendly and pleasant.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

good and honest workers

July 31, 2014

but tell me why you would put a Bollywood movie in the AVX??? If you are going to do that now, you should open a second AVX for us non-bollywood types!

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 5

Theatre 16 exceellent - Woment's toilets not so much!

October 26, 2019

Went to the 1:30 pm show. All was well. Staff friendly and helpful. Wasn't busy. Went to the women's restroom and could barely breathe as soon as I walked in...wasn't busy...toilet smelt like urine! So gross. I saw a staff person as I walked out and told her to tell a manager. Incidentally in Theatre 16 (the extra experience one) what's the point of reclining seats if you can't lock it (or maybe I missed the instructions). As far as I experienced, you'd have to constantly push your feet forward to be able to push back on seat...none the less...was comfortable but tight and my husband and I are slim people. Leg room excellent. Would go back.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 4

Poor screen/projection quality

August 12, 2015

I have given up on this theatres. Every time I take my little son for a new movie I get so disappointed with the quality of the projection. It has not improved since I got a free ticket after complaining, about 3 years ago, when the screen was extremely dark. They told me that probably the projector bulb was too old (??) I don't bother about complaining anymore. It is always a very dark screen, even when I avoid the 3D version, which is typically darker than the regular version. It does not make sense driving and paying for tickets when the experience is so poor compared to any regular TV watching. I was in North Vancouver recently, and I enjoyed a much better experience with the quality of the projection in an older theatre. So I know that we could expect better. Also, the volume level of the sound system is loud enough to affect adult hearing. I get very concerned about what this loud sounds could do to a young person.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 4

Cold

February 06, 2015

We were in theatre 6 last night, February 5 and almost froze during the movie. Spoke to the management and he was not only disinterested, but said he didn't care if we never came back. Not to worry we won't be back.

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

too many Indian films

March 19, 2019

way to many Indian films - this thearte is catering only to one community ! Too bad

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2
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