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User rating: 2.63 Read Reviews | Rate Theatre

20 Treaty Trail, Truro, NS B6L 1W2

902-895-8022 | View Map


2.63 / 5

User rating: 2.63

Based on 28 votes and 27 reviews



  • General Experience User rating: 2.5
  • Concession User rating: 2.73076923076923
  • Cleanliness User rating: 2.96
  • Theatre Presentation User rating: 2.69230769230769
  • Customer Service User rating: 2.25925925925926

 

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Theatre Reviews

Showing 21 to 27 of 27

PHONE NUMBER

October 10, 2014

How in the heck are you suppose to contact these people when the number listed here is no longer in service...Bad customer service Cineplex..

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

Not the worst theatre ever

September 10, 2014

It was like any other basic theatre experience.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

No phone number listed that works

August 04, 2014

Phone no listed on site says not in service. Directory assistance cannot provide another number. Don't expect this from a big company

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

Great, however

July 08, 2014

They never show 3D movies on cheap night anymore, wow.

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Why?

April 23, 2014

Why do I have to wait weeks to watch a movie that's when out a month? By the time Truro gets the movie in I've already seen it on the computer. Its a waste of time and money! I'm going to another theatre!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Disrespect from employee

February 12, 2014

About half way through watching our movie, we were approached by an attendant and asked us to keep our noise down that we were apparently disrupting people in front of us. We were extremely confused asked what exactly what he was talking about. Our children are very well behaved, respectful and know to keep noise level down during movies. We were then informed that it was apparently us that were being too loud. We were very confused and assured him that we were talking yes but as our children are we are just as respectful and had kept our voices to a minimum. No sooner did we assure him of that, the two ladies who sat directly in front of us (the ones who went and complained) shouted out "you two haven't shut up since we sat down." We were completely mortified that these two ladies made such a scene in front of an entire room filled with strangers. My friend and I are very well mannered, respectful people. She is in the midst of earning her business degree and I just finished up my TA. So to be attacked by complete strangers really dissapointed us. After these ladies had shouted this I looked at them and said in a calm, low voice, "whoa ladies, I appologize that you felt we were being loud but all you had to do was turn around and calmly ask us to quiet down." The attendant than got very snappy and ignorant and said "Listen here, if i speak to you two again your out." This was really disheartening that we were treated this way. As far as I know there is no No talking policy at the theater. Just voices low which they most definitley were. Needless to say, after that our movie experience went down hill. We did however get to enjoy the first half of the movie. We then had to explain to our children why the two ladies and the man working at the movies were being so extremely rude. Our children were just as confused and didn't understand. We are avid movie goers and to be treated with complete disrespect has certainly made us questi

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 1

No new releases

December 23, 2013

Why are new releases, which have been in Halifax for 4 and 5 weeks , not being released here in Truro ???

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4
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