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User rating: 2.46 Read Reviews | Rate Theatre

325 Prince St., Sydney, NS B1P 5K6

902-539-3456 | View Map


2.46 / 5

User rating: 2.46

Based on 39 votes and 35 reviews



  • General Experience User rating: 2.51282051282051
  • Concession User rating: 2.19444444444444
  • Cleanliness User rating: 2.39473684210526
  • Theatre Presentation User rating: 2.47368421052632
  • Customer Service User rating: 2.71052631578947

 

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Theatre Reviews

Showing 1 to 10 of 35

Old, Littered Floors

August 18, 2024

First time going to this Cinema. It's old, small, bathrooms look old, no paper towels for drying hands nor does the hand dryer work. There was debris on the ground which was unusual in my visits to other theatres. Especially since this was the first showtime of the day, the place should be immaculate. But there was litter on the floor so gross. The place is fully run by international students it looks like. Perhaps there is a cultural misunderstanding on how floors should be cleaned for guests. I might not ever go to this location again tbh.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

Excellent Staff

September 28, 2022

I always have a positive experience when I come to this theatre. There is always a fun vibe here, and the well trained staff can’t do enough for you. When I travel to larger cities, my movie experiences pale in comparison. A cleaning company should deep clean the seats, but the theatre staff is the best!!!!!! If you haven’t tried the pizza at Sydney’s Cineplex, I highly recommend it. This is an extremely well run theatre, and it doesn’t deserve the negative reviews.i highly recommended Sydney’s Cineplex Theatre.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Worst theatre

May 04, 2019

Theatre seats are filthy you see rats from time to time gross

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Worst Theatre In Nova Scotia

May 04, 2019

Im a frequent movie goer , iv been in esscially all theatres accross nova scotia including a few privatly owned ones as well this place looks great from outside parkings sometimes limited but is fine , theres been a number of times iv seen elderly and handicapped alike parking further away from the doors because kids and adults with no handicapped parking plates or mirror indicators parking illegaly the theatre does nothing about this. you proceed in the theatre has multiple moblie ticket centers very easy to use . lines as said in a number of reviews iv read are confusing. the concessions were recently remodeled and they now have pizza and ice cream instead of yogurt which was a healthy alternitive. the theatres every single one has fabric seats i can say this because iv been in them all. theatre 1,2, 6 ,9,10, 7 are all there bigger model rooms every theatre here the seats are stained outdated and not looked after at all. the plastic backing on multiple seats are damaged . the seats are very uncomfirtable abd you have to look around and find a seat which isnt filthy the bathrooms dont even get me started the main male bathrooms are in decent shape but some of the urinals on the water lines powering them there is black mold growing , in the womens bathroom there are used womenly items on the floor and at times in the sink. this theatre is a dissaster my child caught nites in this theatre the fabric seats which are completely outdated allow this to happen as there not properly cleaned. when you go here check the seats actually look at them the dirt is so noticeable at times it looks like squshed gum but black and on your seat. anyone saying different is blind. theatre 7 has a messed up projector during anytype of movie with words near the bottom of the screen they are blurry and out of place. not to mention they dont monitor the movie rating you go to see s adult rated movie then theres children 6 or 7 year olds running around and they do absolutly nothing about it .

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Worst Theatre

April 17, 2019

They almost rarely get any decent movies. You see the good ones advertised but they never come here. Which is too bad. Not much else around here to do but movies. Now they mainly only get children's movies

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Theatre is clean and staff are very friendly and helpful.

February 19, 2019

Shakes are a bit pricey.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

You'd probably be better off as a pirate :^/

October 04, 2018

The main problem is the over the top prices. I'm 99% sure it's corp that controls them, but in an area where there are so many struggling people, it's pretty much extortion. Cinema is a dying medium, stop expecting moviegoers to pay so much for a movie they could stream at home. You're better off pirating the movie, at least the fine will be less than what you'd spend at the concession stand.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 5

Concession

May 11, 2018

The concession line is sometimes a little confusing.

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Investment needed

January 01, 2018

I definitely agree with the comments about the need for upgrades to the theatre and its concession. I think there would be more people going out to see a movie if they didn't have to worry about the condition of their seat. If you travel to other parts of the province you will notice that seats are upgraded more frequently. I have sat in many seats at the theatre that were incredibly worn and stained. And most of us now have the option of watching movies at home through various other avenues such as android boxes. An investment in the theater would be a benefit to your company as it would bring many customers back who are seeking the crowd experience.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Movie choices

December 24, 2017

I’m confused about the reviews concerning cleanliness. But what really pisses me off is that we never got ‘The Disaster Artist’. Waited since September tonsee that movie and it seems like we were the only ones not to get it

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5
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