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User rating: 3.16 Read Reviews | Rate Theatre

14211 Entertainment Way, Richmond, BC V6W 1K4

(604) 277-5993 | View Map


3.16 / 5

User rating: 3.16

Based on 19 votes and 14 reviews



  • General Experience User rating: 3.36842105263158
  • Concession User rating: 3
  • Cleanliness User rating: 3.11111111111111
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3.33333333333333

 

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Theatre Reviews

Showing 1 to 10 of 14

January 28, 2018

Auditorium 15 was overheated and stinky; stale air and dirty. Garbage cans were overflowing in the hallway, quite disgusting. We do not like the conversion of human employees to ticket machines at the ticket counter.

  • General Experience User rating: 3
  • Concession User rating: 0
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 2

I will never watch any stupid 3D shows, reguardless of how many DDDDDDDD-D-D-D-D's theatre management wanna put on

November 23, 2017

WoW, you have like 100 times 3D shows + Imax too?! No regular shows? I'm just curious here, why would the theatre/management put on like hundred Justice League 3D shows & only a few p.m. regular shows? Absolute >pathetic#!!> How many 3DDDDDDDDs do you want mr theatre management? Well I presume most guys who work there like will ferrell Xmas movies then? I would love to send mr & mel gibson & friends, send them all the way back to kindergarten, more fun than D-D-D-D's

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Hard work for little pay and no benefits.

October 10, 2017

The poor young workers who work too hard for their pay. The owners should come over and work for them for a week to see how much they work and the poor pay w/o benefits. SAD in a so-called social-oriented country hiding Capitalism.

  • General Experience User rating: 3
  • Concession User rating: 4
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 4

The reason no one goes to movies anymore

July 13, 2017

Paid 40 for 2 tickets and 10 for 2 pops! went for a refill and they had someone at the machines stopping people from getting a refill on a 5 dollar pop. No one said before you buy this no refill! Back to watching movies online or bringing my own pop in. They wonder why no one goes anymore.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Show times Suck!

July 04, 2017

Let's spread the movies around. Don't put all the overpriced theaters eg: ultra AVX, Imax in all the best time slots. The regular movies empty out in the right in the middle of rush hour.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Best to have competition with more movie theaters with one to two screens. This is a money-making scheme for the top managers and owners, not for the workers.

June 17, 2017

Bring back one to two screens per theater with the human touch and competition.

  • General Experience User rating: 3
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 3

Go back to one to two screens per movie theater. It's a much better experience.

April 19, 2017

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 5

Whats happened to this theater

March 14, 2017

Seems everytime I go to see a flick it deteriorates further and further. The mens bathrooms are always disgusting. Previous reviewers who rated cleanliness as excellent must work there. There used to be a variety of eating options but down to one noname place now. Count on spending $14.00 for a burger,drink and fries. It's all kids who work there which is OK but training seems to be lax.

  • General Experience User rating: 3
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

Best Popcorn around !

February 21, 2017

Amazing popcorn. Fast service. Sound and visuals not too intense. Friendly employees.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

crappy show times

February 06, 2017

Eg: The early showtimes filled with kid shows when kids are in school. Too many good shows in the over priced theaters eg: avx, 3d, imax. In prime time then when they play them in regular theater it's in the middle of rush hour. The person who makes up schedule should be moved to the popcorn desk.

  • General Experience User rating: 2
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0
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