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User rating: 3.11 Read Reviews | Rate Theatre

200 West Esplanade, North Vancouver, BC V7M 1A4

604-983-2762 | View Map


3.11 / 5

User rating: 3.11

Based on 19 votes and 15 reviews



  • General Experience User rating: 2.89473684210526
  • Concession User rating: 3.17647058823529
  • Cleanliness User rating: 3.27777777777778
  • Theatre Presentation User rating: 3.22222222222222
  • Customer Service User rating: 3

 

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Theatre Reviews

Showing 11 to 15 of 15

My credit card lost

April 11, 2016

I was there 2 days ago to watch Batman last show. I realize I drop my wallet on the seat I was seating on my way out..I got back my wallet that time but I didn't realize my credit card was left behind when I to go back and knock hard on the doors ( that was late 2:00 am ) there was this 2 cleaners pointing a finger sign on me...and they were laughing repeatedly. They were smoking cigarettes or something inside while busy chatting their phones ,I didn't get to talk any of them coz, I was scared they will hurt me..I waited sleepless night til the next day. I went back early but theaters still close so I decided to call my banks and found out my visa card was used to purchase smokes and lotterry tickets..up to $300.00 that same day. How unhonest people would you have to work to this kind of places....very inhuman and deserve to punished..zero tolerance...pls. Have this guys out of this neighborhood or we'll do some protest to the city of North Vancouver.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 3

Very dirty

April 09, 2016

I entered washroom very dirty toilet seats and dirty sinks.no toilet paper and no hands soap.don't want to come back

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

disapponted

January 30, 2016

Sat. Jan. 30th, we were at your theatre at 11:15 am to see "thirteen Hours", which stated on your site and province and sun newspapers that it would be showing at 11:30am only to be told it was not playing till later in the day. we were very disappointed to be turned away when it was stated on your Landmark site. We ended up going to park in tilford to see all there shows were on scheduled times.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 0

May 09, 2015

WE don't go to the movies very often, last weekend we went to see the "Kingsman" the little girl at the ticket counter just laughed in our face, when I asked why it was not on! It will be a very long time before my wife or I come to your theatre again. D.M,

  • General Experience User rating: 4
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4
  • Customer Service User rating: 2

Hoping for Improvement with new Mgmt!!

March 24, 2014

Have had bad experiences in this theatre with cleanliness...dirty floors& stair case/escalator, dirty seats in theatres (gum stuck to seats & to my clothing)+ dirty bathrooms.Very uncomfortable, old no support seating! Hoping new Mgmt will improve this. Have always nicknamed this location as 'Going to the Dirty show'....sad for our community....hoping this changes. Felt constructive criticism is helpful for new owners. Hope you feel that way!

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 3
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