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User rating: 3.97 Read Reviews | Rate Theatre

940 McCurdy Road, Kelowna, BC VIX 2P7

(250) 869-3939 | View Map


3.97 / 5

User rating: 3.97

 



  • General Experience User rating: 4
  • Concession User rating: 3.83333333333333
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 4.33333333333333
  • Customer Service User rating: 3.66666666666667

 

Please rate this theatre

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  • Concession

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Theatre Reviews

Showing 1 to 4 of 4

Where do you get tickets?

January 12, 2017

I arrived an hour before the start time of our movie at 5:45pm to buy 3 tickets. There were 4 machines dispensing tickets, 3 had temporarily out of order signs. I tried the other 3 times with 2 different credit cards, non of which worked. A lady behind me also tried and her attempt failed as well. There was a sign on the box office indicating it will open at 6pm. We went for dinner and returned at 6:30. Several people in the auto machine area non having success. The box office was not open. We then notices they were selling tickets at the concession. Unfortunately there was a very long line to get pop corn. We eventually realized one concession staff was just selling tickets and no conssession items. There were no sign indicating this situation. We moved to that line. The line was extreamly slow. When we finally got our tickets I noticed the lady that was in front of us when we were in the concession line, which had at least 5times as many people as the ticket only line, was getting served. We finally got our tickets at 7 pm, 15 minutes after the start time. Missing the previews was not a problem but getting into the theatre 5minutes after the actual start of the moving trying to find 3 seats together in the dark was not possible. All of this could have been avoided by opening the box office as advertised or put up signage indicating where to get tickets. Frankly the management of Gand 10 appears to be very, very sad! Will not be back!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Great place to go!!

December 19, 2015

Very happy with this theater.

  • General Experience User rating: 5
  • Concession User rating: 4
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 5

Nice place to see a movie

April 12, 2014

a little pricey but over all a good experance

  • General Experience User rating: 5
  • Concession User rating: 5
  • Cleanliness User rating: 5
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4

Always A Good Experience!

December 31, 2013

This is a really nice movie theater. Friendly staff, good popcorn, comfortable seats and plenty of movie options. It can be pretty expensive but the Tuesday deal is great and it's worth the few extra dollars.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 3
  • Theatre Presentation User rating: 5
  • Customer Service User rating: 4
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