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User rating: 2.28 Read Reviews | Rate Theatre

Unit 2000, 9600-93 Ave., Fort St. John, BC V1J 5Z2

250-785-8814 | View Map


2.28 / 5

User rating: 2.28

Based on 50 votes and 47 reviews



  • General Experience User rating: 2.38
  • Concession User rating: 2.08333333333333
  • Cleanliness User rating: 2.28571428571429
  • Theatre Presentation User rating: 2.40816326530612
  • Customer Service User rating: 2.22

 

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Theatre Reviews

Showing 41 to 47 of 47

yet again dissapointment

May 28, 2014

I went to see Godzilla on Thursday May 22. The theatre washrooms were gross. they had many staff on cash registers but no one was watching them, it's like the manager seems to think he has to do nothing but sit in the office. He doesn't realize that we had to wait 20 minutes for our popcorn after ordering it. That the kids working would forget to make popcorn and then forget which customers needed popcorn. Where was the management helping to run the shift??? Its clear he has no interest in customer service or managing his employees while there working. Also 3 weeks ago new york fries was shut down by the Public Health Department for many violations due to how unclean it was. The had to bring in 3rd party cleaners to get the place clean and up to code. This theatre needs to start hiring capable managers who know what it means to be a manager!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Theatre here needs an overhaul

October 07, 2014

The theatre in Fort St John is disgusting! The seats are worn out and are sticky and have stuff all stuck to the material. The theatres smell sour and are NOT clean! The concession is a rip off for what you get. Highly over priced and not much of a selection of concession items! Either we need a do over for a theatre, or cross our fingers and hope we get a Ciniplex for some competition. I hope personally, we get some competition!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Disappointed AGAIN

October 07, 2014

Rude concession staff, broken equipment, no selection, dirty washrooms and theatre. Waited 45 minutes for the movie to start before we were told the projector was broken! Poor management and needs cleaned up. Wont return

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

horrible!

November 17, 2014

filthy undertrained staff.horrible management!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

December 04, 2014

I found this to be one of dirtiest theatre's I have ever been to. It very short staffed and overpriced.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Always out of food !!!

December 18, 2014

Don't expect yogurt ,fries, salsa,cheese and sometimes even popcorn . If it wasn't the only place in town to see a movie I wouldn't set foot in here. ( fix your ordering process for food supplies come on ,out of popcorn !!)

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Need another theatre for competition

January 16, 2015

Theatres are always dirty & sticky. Seats are filthy and worn out. Concession is expensive and not much for variety compared to other theatres in other cities.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1
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