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User rating: 2.28 Read Reviews | Rate Theatre

Unit 2000, 9600-93 Ave., Fort St. John, BC V1J 5Z2

250-785-8814 | View Map


2.28 / 5

User rating: 2.28

Based on 50 votes and 47 reviews



  • General Experience User rating: 2.38
  • Concession User rating: 2.08333333333333
  • Cleanliness User rating: 2.28571428571429
  • Theatre Presentation User rating: 2.40816326530612
  • Customer Service User rating: 2.22

 

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Theatre Reviews

Showing 21 to 30 of 47

They don't really bother with cleaning

January 31, 2015

There was garbage everywhere, and the theatre smelled like mold.

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

If we had another theatre, I'd go to it.

April 18, 2017

This theatre drives me nuts. Not every customer is a 7 year old child or a parent toting a 7 year old child. It seems like there is always at least two kids' movies being shown when there are tons of awesome movies out there not being featured in our crappy theatre. The biggest slap in the face is when they put up a poster for an awesome movie that they never end up showing. The concession is totally overpriced, but so is every movie theatre concession. At least most of the kids working there are nice. If I had another theatre option in town, I'd go to it.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 2

What's with only two movies in a 5 theatre

February 17, 2015

Is this the new trend. Now it will take forever to see a decent movie.

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2

Good thing there is no compitition in town

April 25, 2016

Slow staff too busy texting or talking co workers. Had a manager ream out a teenager in front of a theatre full of customers who were sitting in filth from the previous show....oh the filth...bathroom toilets that have overflowed, TP all over the place, and the smell...

  • General Experience User rating: 2
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

Permanent hearing loss

February 25, 2017

Watched the batman lego movie. Everyone in the theatre said it was too loud. I used my pocket decibal meter (doesn't everyone carry one?) and it recorded 95dB. I went and asked the staff to please turn it down. They did nothing. Way too loud, and totally unnecessary for a room full of kids. That volume is permanent hearing loss after 30mins. I will not be taking my family back, will rent movies instead. My ears are still hurting two hours later.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 4
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

when will washrooms be usable

December 24, 2013

#5 wheelchair seating is terrible

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

wheelchair seating.

January 10, 2014

try to find out which theatre a movie is playing in advance because if it is 4 or 5 you are wasting your money, too close.

  • General Experience User rating: 2
  • Concession User rating: 3
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

If you want below average here it is

February 04, 2014

Theatre is always messy, unclean. Most times they arent paying attention to the time and a customer has to tell them to start the movie. As well I seen them making all the popcorn in advance and putting them in large bags to use as they go through it. Who wants old popcorn thats been sitting for 2 hours, gross. Customer service is not here.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 1

The managers and staff really don't care

March 31, 2018

The managers and staff are are fsj theater are less than accomadating. they do the bare minimum for your movie viewing experiance

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 2
  • Customer Service User rating: 1

No attention to details.

March 18, 2017

we see 1 to 2 movies per week at this theatre. If we're away, we visit other theatres. Attention to detail in this theatre could use drastic improvement. While the theatre as a whole has excellent seating/sight lines, it is very dirty. Sticky floors an spilled popcorn can be the norm when shows are running back to back. It's broken and stained seats which seem neglected. The concession is generally clean and efficient. The downside here is the inconsistency. Popcorn is often cool and rubbery. Pay for butter and then pay for extra butter and can barely find it in the bag. Please stop serving the remnant popcorn pieces at the bottom of the popper bin. I'll pay the exorbitant prices asked without objection, but in return I'd like a quality product. That is where management is failing, training and follow up, simple observation. I won't even get into the NY Fries situation except to say, try to serve more than one customer at a time. They are understaffed and get no support when the one individual on staff gets overwhelmed. The final product is delicious though. Popcorn is well staffed, poor product, Fries, understaffed, great product. On the corporate side. You should hire secret shoppers, locals are always best.

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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