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User rating: 1.75 Read Reviews | Rate Theatre

2655 Cliffe Avenue, Courtenay, BC V9N 2L8

(250) 338-5550 | View Map


1.75 / 5

User rating: 1.75

Based on 128 votes and 112 reviews



  • General Experience User rating: 1.625
  • Concession User rating: 1.66949152542373
  • Cleanliness User rating: 1.63865546218487
  • Theatre Presentation User rating: 1.64102564102564
  • Customer Service User rating: 2.15573770491803

 

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Theatre Reviews

Showing 1 to 10 of 112

Worst seats in town

October 20, 2017

The seats need to be upgraded very uncomfortable

  • General Experience User rating: 2
  • Concession User rating: 2
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 3

The courtenay theatre is a disgraceful dump!

September 27, 2017

When you enter, you feel as if you should have a long coat on and wear dark glasses! It’s disgusting and filthy..nothing has been updated since it opened. And you have to walk around to find a seat that’s not tilted to either side or that doesn’t have some sort of gross yuk on it!!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

City of Courtenay should close it

September 23, 2017

No sane person would stay five minutes in this dump.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

I like this quaint theatre

August 15, 2017

This quiant theatre has character not found in the new theatres. Sadly, landmatk needs to start paying attention to upkeep. It feels like they have given up on this theatre ... a theatre that could be a gem with staff more dedicated to daily upkeep and a bit of extra building maintenance.

  • General Experience User rating: 4
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 3
  • Customer Service User rating: 4

Yikes

August 12, 2017

It's a wonder that movie studios would even lease their movies to this disgraceful edifice. A hazmat suit is the only suitable attire once you enter the building. Every ceiling is encrusted with some indescribable mould, the seats are only suitable for Yogis that have been practising transandental meditation on a bed of nails and the sound system is worse than Fred Flinstones bird playing a gramophone with it's beak. Needless to say my advice is to stay well away, maybe we will get lucky and the whole shamefull mess will implode into a smouldering ruin.

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 1

1980 seats with 1990 decor/colour.

August 09, 2017

For the amount they charge for admission, you'd think upgrading the seats, or at least replacing the foam, would be a priority. Especially since customer comfort will keep 'em coming back, or turn 'em away forever. Nanaimo is only an hour away and my family is willing to travel to not endure the numbness this theatre's seats inflict 15min into a movie. My advice when anybody asks; stay away, Rialto is dying and owner says do not resuscitate!

  • General Experience User rating: 1
  • Concession User rating: 3
  • Cleanliness User rating: 2
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 3

worst theatre on Vancouver Island....Needs to make its high prices reflect a much better experience.

August 01, 2017

Seats are uncomfortable, whole theatre and sound system need a complete updated renovation. Theatre manager is too lazy to put up the movies on the outside display! Would much rather travel to Nanaimo (1.25 hr drive) to see a movie!!!! will not bother to sign up with Tribute because I cannot go to Courtenay's Movie Theatre....if the theatre is loosing money...maybe it is because of the way Landmark has shamefully let the threatre go down hill!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 0
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 3

Landmark should be ashamed!

July 27, 2017

Compared to the Country Hills location in Calgary this location should be condemned! We live in Courtenay but went to the Calgary location while on vacation in July, paid the same price for a ticket as Courtenay but got roomy reclining chairs with tons of legroom, & friendly customer service! We will NEVER return to the Rialto in Courtenay unless Landmark upgrades... it is old, dirty & uncomfortable. Are the folks at Landmark even aware if this... reflects poorly on their brand!

  • General Experience User rating: 1
  • Concession User rating: 1
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 1

Seats are an insult

July 25, 2017

The seats are an insult! Some are broken. Armrests actually hurt! Landmark should replace them with new, comfortable seats in a stadium format. Like the Avalon has had for 25 years!!

  • General Experience User rating: 1
  • Concession User rating: 0
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 0
  • Customer Service User rating: 5

PIGSTY!!

July 22, 2017

THIS SO CALLED 'THEATRE' IS A COMPLETE DISGRACE TO THE CITY OF COURTENAY. THE SEATS ARE IN EXTREMELY POOR CONDITION, THE FLOORS ARE STICKY AND THE SOUND IS SO LOUD MY EARS HURT.

  • General Experience User rating: 1
  • Concession User rating: 2
  • Cleanliness User rating: 1
  • Theatre Presentation User rating: 1
  • Customer Service User rating: 2
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